Comprehensive Annual Maintenance of Building Management System

The DUBAI ELECTRICITY & WATER AUTHORITY (DEWA) in United Arab Emirates from Middle East region had released this tender for Quotation are invited for Comprehensive Annual Maintenance of Building Management System (BMS) at Ruwaiyah Garage. COMPREHENSIVE ANNUAL MAINTENANCE OF BUILDING MANAGEMENT SYSTEM (BMS) AT RUWAIYAH GARAGE. A. SCOPE OF WORK: - ·#THE CONTRACTOR IS REQ UIRED TO QUOTE LUMP SUM PRICE FOR MAINTENANCE OF BMS SYSTEM INCLUDING SPARE PARTS (SUCH AS REPLACEMENT OF DEFECTIVE SENSORS, ACTUATO R MOTOR WITH VALVES FOR CHILLER AND COOLING TOWER, DAMPER ACTUATORS, FIELD CONTROLLERS, MODULES, FUSES, RELAYS, BREAKERS INSIDE THE DDC OUTSTATION, DDC CONTROLLER LOGICAL PROGRAMS, DATA PROTECTION RECOVERY, DUCT T/RH SENSORS, CONTROLLERS FOR FCU, AHU AND FAHU, AIR FLOW SWITCH, WATER METERS, BTU METERS & RECTIFICATION OF COMMUNICATION CABLES AND LOOPING#S AND UPGRADING OF SOFTWARE, ETC#) ·#AMC I NCLUDES CHECKING OF ANY ISSUES OF THE CONTROL WIRING INSIDE THE DDC OUTSTATION PANELS. ·#CONTRACTOR TO CARRY OUT VERIFICATION OF INT EGRATED MONITORING AND CONTROL POINTS FROM THE BMS SECTION. ·#CONTRACTOR SCOPE INCLUDE VALIDATION OF BMS FIELD SENSORS AND ITS READI NGS FOR TEMPERATURE AND PRESSURE. SINCE THESE SENSORS ARE FACTORY CALIBRATED, IF THE READINGS DEVIATION, THESE MUST BE REPLACED UNDE R COMPREHENSIVE SCOPE. ·#DURING REGULAR PLANNED PREVENTIVE MAINTENANCE (PPM) AND CORRECTIVE MAINTENANCE, THE BMS COMPONENTS WHICH AR E IDENTIFIED AS FAULTY OR SHOWING ABNORMAL OPERATION MUST TO BE REPLACED AS PER STANDARD TIMELINES. ·#ALL PARTS SUPPLIED UNDER THIS MAINTENANCE AGREEMENT TO BE INCLUDED A WARRANTY PERIOD FOR 12 MONTHS FROM THE DATE OF SUPPLY. ·#SPARE PARTS REQUIRED TO CARRY OUT TH E RECTIFICATION ACTIVITY SHOULD BE ARRANGED AT THE EARLIEST IN ORDER TO KEEP THE EQUIPMENT DOWN TIME TO MINIMUM AND MUST BE GENUINE SPARES FROM OEM OR OEM RECOMMENDED VENDORS. ·#DURING PPM ACTIVITIES CONTRACTOR TO PROVIDE MORE MANPOWER TO CARRY OUT PREVEN TIVE MAINTENANCE AND TO BE COMPLETED AS PER THE DEWA SCHEDULE. ·#ALL THE MATERIALS IN GENERAL WILL CONFORM AS PER LATEST STANDARDS A ND SHALL BE SUBMITTED TO DEWA FOR ENGINEERS APPROVAL. ·#THE CONTRACTOR IS REQUIRED TO TAKE ALL PRECAUTION. SO AS NOT, DAMAGE ANY OF THE EXISTING EQUIPMENT/ STRUCTURE ETE# ·#THE CONTRACTOR SHALL DEPLOY THE SKILLED TECHNICIANS FOR CARRYING OUT THE MAINTENANCE WORKS. ·#SHOULD WE EXPERIENCE A BREAKDOWN IN ANY OF EQUIPMENT/SYSTEM AT ANY TIME OF THE DAY OR NIGHT, YOU WILL RESPOND TO OUR REQUEST WITH YOUR 24 HOURS EMERGENCY CALL OUT SYSTEM AVAILABLE 7 DAYS A WEEK ALL YEAR ROUND. RESPONDING TIME TO BREAKDOWN CALLS IS WITHIN 30 MIN UTES AFTER RECEIPT OF NOTIFICATION AS PER BELOW TWO SLA CONDITIONS. ·#TRAINING TO BE PROVIDED BY SPECIALIZED TRAINER TO OUR DEWA STA FFS. ·#ALL MAINTENANCE ACTIVITIES SHALL BE PERFORMED IN PRESENCE/ SUPERVISION OF COMPETENT SUPERVISOR. ·#PPM REPORT TO BE SUBMITTED ON A QUARTERLY BASIS FOR VERIFICATION ·#QUARTERLY STATUS REPORT TO BE SUBMITTED FOR BMS SYSTEM CONDITIONS AND REQUIRE REPAIRING SUCH AS UPGRADING OF SOFTWARE, SENSOR REPLACEMENT ETE# ·#PPM ACTIVITIES TO BE CARRIED OUT AS PER THE DEWA CHECK LIST. ·#PPM REPORTS SOFT COPY TO BE SUBMITTED BEFORE 10TH OF EVERY MONTH ALONG WITH DETAILS (ASSET NUMBER, MODEL NUMBER, SERIAL NUMBER, DATE, QUANTITY & QUA RTER, MAJOR/MINOR) AFTER VERIFICATION OF DEWA CONCERN SUPERVISOR. ·#CONTRACTOR TO SHARE OFFICIAL EMAIL ID /CALL CENTER NUMBER TO DEW A FOR FORWARDING AND REGISTERING COMPLAINTS. ·#CONTRACTORS TO BE SUBMITTED THEIR OWN CHECK LIST FOR THE CORRECTIVE MAINTENANCE AND C ONSUMABLE ITEMS TO BE MENTIONED FOR DEWA VERIFICATION AND RECORD. ·#CORRECTIVE MAINTENANCE REPORTS TO BE SUBMITTED WITHIN THREE WORK ING DAYS WITH THEIR OWN SERVICE REPORT TO DEWA SUPERVISOR FOR VERIFICATION AND RECORD. ·#ALL CONTRACTOR TO SHARE DAILY COMPLAINT ATT ENDED LIST ON DAILY BASIS BEFORE COB. ·#RISK ASSESSMENT, METHOD OF STATEMENT AND ACTION PLAN TO BE SUBMITTED BEFORE PROCEEDING WORK, SUCH AS MAJOR PPM AND CORRECTIVE MAINTENANCE. ·#THE CONTRACT PERIOD WILL START FROM THE DATE OF FIRST SERVICE/ VISIT. ·#CONTRACTOR TO PROVIDE MINIMUM 12 EMERGENCY SERVICES/CALLS THROUGHOUT THE YEAR FOR PURPOSE OF DIAGNOSIS OF TROUBLES. ·#MINIMUM 4 PPM SERVICES (O NE MAJOR AND THREE MINOR SERVICE) TO BE CARRIED OUT YEARLY. ·#BUILDING MAINTENANCE CONTRACT TO BE HANDED OVER AFTER THE AMC TENURE I F THE AMC AWARDED TO ANOTHER PARTY FOR UPCOMING YEAR WITH PRESENCE OF DEWA SUPERVISOR ALSO SNAG TO BE CLEARED WITHIN 15 DAYS DEWA SU PERVISOR WILL EVALUATE SNAGS WHICH IS VALID OR INVALID, IF FAILED TO CLEAR THE SNAGS AS PER SLA DEWA WILL GET THE RECTIFICATION DONE THROUGH THIRD PARTY AND THE RESPECTIVE COST SHALL BE DEDUCTED FROM PAYMENT. Qty: 1 STANDARD TERMS & CONDITIONS 1) Prices should be 'DDP' delivery duty paid at DEWA stores. 2) Quotation to be submitted only in local currency U.A.E Dirhams 3) DEWA Standard payment terms is '30 days credit' from the date of acceptance of material 4) No DEWA staff or his or her relatives up to third degree should have ownership or partnership in your company, and your participation in DEWA tenders / RFQs should not constitute a Conflict or perceived Conflict of Interest. Supplier Registration: https://srm.dewa.gov.ae/irj/portal/anonymous/regis with tender notice no. 2332301346 published on 19 Jun 2023. The tender expired on 21 Jun 2023. This tender is sourced from Official Website and is eligible for suppliers interested in Repair and maintenance services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 3241883.