The subject of the performance of the public contract hereinafter also VZ is the provision of technical support for the APED electronic auction application hereinafter referred to as the APED application a tool for conducting electronic auctions within the Financial Administration of the Czech Republic pursuant to the provisions of 194a of Act No 280 2009 Coll Tax Code as amended in accordance with the Agreement on technical support for the APED electronic auction application which forms Annex No 2 ZD hereinafter also contract or draft contract for a period of 24 months nThe current form of the architecture of the APED application is presented in Appendix No 7 of the ZD The current description of the software solution of the APED application is characterized in Appendix No 8 ZD n nAs part of the technical support of the APED application the supplier will perform the following activities for the contracting authority na providing a Service Desk service in 7 x 24 continuous mode which will be available and operable in an Internet browser for the purpose of entering requests from the contracting authority nb handling emergency situations incidents problems breakdowns errors or failures further only defect in the required terms and modes according to the relevant category of defect according to Article V of the contract nc tconsulting support for the contractor s employees in a 5 x 8 mode 8 00 a m - 4 00 p m on working days nd ensure regular prophylaxis and optimization of the system environment operation management based on methodological and configuration instructions and monitoring ne tproviding cooperation in case of implementation of penetration testing nf tsupport for possible data migration and ng ensure the installation and configuration of APED modifications including modifications made according to Article I paragraph 3 of the contract n hereinafter referred to as technical support n n tAs part of updating and modifying APED the supplier for the contracting authority will carry out APED modifications according to legislative changes and user needs as well as possible modernization and optimization of APED in the total maximum scope of work of 110 MDs where one MD represents 8 hours of work by one contractor employee hereinafter referred to as updates and modifications Updates and modifications will increase the applicability of APED but not in a fundamental way and without adding essential new functions n nThe method of providing the above services i e technical support and updates and modifications is specified in more detail in the draft contract nIn the event that the supplier comes into contact with personal data within the scope of the performance of the subject of the VZ it is necessary that they be protected and handled in full accordance with the relevant legal regulations even after completion of the performance VZ The processing of personal data is regulated in the Agreement on the processing of personal data which forms Annex No 3 ZD n 72261000-2 Software support Capital Prague 72261000-2 Software support Software support Place of fulfillment of the VZ is the Czech Republic General Financial Directorate Lazarsk 15 7 117 22 Prague 1 or the employer s workplace at the address itn 563 12 120 00 Prague 2 or the supplier s headquarters using remote access if the nature of the performance of the contract allows it - 11595584

Common Questions About This Tender

• Who has issued this tender, and what is it for?

  The tender has been issued by General Financial Directorate in Czech Republic. Such a type of tender falls under Software-related services, Software support services, within the IT-Software Tenders sector, and is listed on Tender Impulse under notice number N00626V00003011.

• What are the key dates for this tender?

  The notice was published on 26 Feb 2026 and submissions close on 27 Mar 2026. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.

• Which CPV codes apply to this tender?

  It is classified under CPV codes 72260000, 72261000, which correspond to Software-related services, Software support services. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.

• Can I submit my bid for this tender to Tender Impulse?

  No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to General Financial Directorate, using the method described in the original tender document, before 27 Mar 2026. Tender Impulse provides complete assistance in submitting all bids posted on its website.

• How do I get the bid documents and participation details?

  Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to General Financial Directorate. Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.

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• How to prepare for this bid?

  Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.

• Is this tender beneficial for me?

  The procurement is applicable to companies in the Software-related services, Software support services and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.

• What is the Procurement trend for The subject of the performance of the public contract hereinafter also VZ is the provision of technical support for the APED electronic auction application hereinafter referred to as the APED application a tool for conducting electronic auctions within the Financial Administration of the Czech Republic pursuant to the provisions of 194a of Act No 280 2009 Coll Tax Code as amended in accordance with the Agreement on technical support for the APED electronic auction application which forms Annex No 2 ZD hereinafter also contract or draft contract for a period of 24 months nThe current form of the architecture of the APED application is presented in Appendix No 7 of the ZD The current description of the software solution of the APED application is characterized in Appendix No 8 ZD n nAs part of the technical support of the APED application the supplier will perform the following activities for the contracting authority na providing a Service Desk service in 7 x 24 continuous mode which..?

  The public procurement trends for The subject of the performance of the public contract hereinafter also VZ is the provision of technical support for the APED electronic auction application hereinafter referred to as the APED application a tool for conducting electronic auctions within the Financial Administration of the Czech Republic pursuant to the provisions of 194a of Act No 280 2009 Coll Tax Code as amended in accordance with the Agreement on technical support for the APED electronic auction application which forms Annex No 2 ZD hereinafter also contract or draft contract for a period of 24 months nThe current form of the architecture of the APED application is presented in Appendix No 7 of the ZD The current description of the software solution of the APED application is characterized in Appendix No 8 ZD n nAs part of the technical support of the APED application the supplier will perform the following activities for the contracting authority na providing a Service Desk service in 7 x 24 continuous mode which.. can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.