Description : The city of Espoo (later also the Client) requests offers for the main system of the Transaction Services. The object of the acquisition is the main system of Asiointiservices as a software service (SaaS) for the city of Espoo. The entity to be acquired includes the Transaction Portal, Work Management System and chatbot and knowledge base functionalities. The procurement consists of the following service components: - System as a software service (SaaS) - Implementation and adaptation of the service to the city of Espoo - Application maintenance services - System further development and expert services during the contract period as required by the city of Espoo A more detailed description of the content of the procurement can be found in appendix 1 of the tender request. "Description of the object of procurement". The city of Espoo selects one supplier and one deputy supplier based on the competition.
This tender is from the country of Finland in Europe region. The tender was published by Espoon kaupunki on 03 Dec 2024 for Description : The city of Espoo (later also the Client) requests offers for the main system of the Transaction Services. The object of the acquisition is the main system of Asiointiservices as a software service (SaaS) for the city of Espoo. The entity to be acquired includes the Transaction Portal, Work Management System and chatbot and knowledge base functionalities. The procurement consists of the following service components: - System as a software service (SaaS) - Implementation and adaptation of the service to the city of Espoo - Application maintenance services - System further development and expert services during the contract period as required by the city of Espoo A more detailed description of the content of the procurement can be found in appendix 1 of the tender request. "Description of the object of procurement". The city of Espoo selects one supplier and one deputy supplier based on the competition.. The last date to submit your bid for this tender was 09 Jan 2025. This tender is for the companies specializing in Customer Relation Management software package and similar sectors.
*The deadline for this tender has passed.
Tender Organisation:
Espoon kaupunki
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
48445000 : Customer Relation Management software package
Tender Document Type:
Tender Notice
Tender Description:
Description : The city of Espoo (later also the Client) requests offers for the main system of the Transaction Services. The object of the acquisition is the main system of Asiointiservices as a software service (SaaS) for the city of Espoo. The entity to be acquired includes the Transaction Portal, Work Management System and chatbot and knowledge base functionalities. The procurement consists of the following service components: - System as a software service (SaaS) - Implementation and adaptation of the service to the city of Espoo - Application maintenance services - System further development and expert services during the contract period as required by the city of Espoo A more detailed description of the content of the procurement can be found in appendix 1 of the tender request. "Description of the object of procurement". The city of Espoo selects one supplier and one deputy supplier based on the competition.
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Tender Notice No:
Tender Document:
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