Description : The subject of the procurement is a Self-service, info display and room management solution as a SaaS (Software as a Service, also Software Service) service for the use of the Vantaa and Kerava wellness area in accordance with the requirements specifications and other annexes attached to this Agreement. The service must be integrated with, among others, AD and other applications specified in the annexes. The overall solution will make our professionals' time more efficient and streamline the well-being area's customers' transactions. The hardware included in the solution must include a self-registration and queue number device as well as info and door displays. The SaaS application included in the solution must be compatible with the solution's hardware. The application is used by the well-being area's professionals to manage patient flow, background data on devices and applications, information content on info displays and room management. The solution will implement, among other things, extensive integration with the Apotti APTJ system of the well-being area via the HL interface, but the SaaS service must be based on the product-based solution in use. The procurement seeks one (1) supplier with overall responsibility. The service must be in production within 6 months of signing the agreement and include the required integrations. The customer must generally be able to import data into the solution application themselves. The solution must support both social care and healthcare registration, walk-in queues and reporting. The solution can be developed through change management, by a separate decision of the customer, by acquiring new functionalities, entities and integrations. In addition, new functions can be added to the solution through change management, by a decision of the customer, by utilizing, for example, the customer's uncommitted hours. The delivery includes a four (4) month piloting phase. - 8340303

Common Questions About This Tender

• Who has issued this tender, and what is it for?

  The tender has been issued by Vantaan ja Keravan hyvinvointialue in Finland. Such a type of tender falls under Customer Relation Management software package, within the IT-Software Tenders sector, and is listed on Tender Impulse under notice number 389530-2025.

• What are the key dates for this tender?

  The notice was published on 17 Jun 2025 and submissions close on 30 Jun 2025. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.

• Which CPV codes apply to this tender?

  It is classified under CPV codes 48445000, which correspond to Customer Relation Management software package. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.

• Can I submit my bid for this tender to Tender Impulse?

  No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to Vantaan ja Keravan hyvinvointialue, using the method described in the original tender document, before 30 Jun 2025. Tender Impulse provides complete assistance in submitting all bids posted on its website.

• How do I get the bid documents and participation details?

  Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to Vantaan ja Keravan hyvinvointialue. Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.

• How can I find more tenders like this in Finland?

  There are currently 1353 live tenders of 23827 total tenders from Finland on Tender Impulse. You can browse them on our Finland tenders page, or save a search combining Finland with CPV codes {full_cpv_codes} - we will then email you every new match on the day it is published.

• How to prepare for this bid?

  Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.

• Is this tender beneficial for me?

  The procurement is applicable to companies in the Customer Relation Management software package and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.

• What is the Procurement trend for Description The subject of the procurement is a Self-service, info display and room management solution as a SaaS (Software as a Service, also Software Service) service for the use of the Vantaa and Kerava wellness area in accordance with the requirements specifications and other annexes attached to this Agreement. The service must be integrated with, among others, AD and other applications specified in the annexes. The overall solution will make our professionals' time more efficient and streamline the well-being area's customers' transactions. The hardware included in the solution must include a self-registration and queue number device as well as info and door displays. The SaaS application included in the solution must be compatible with the solution's hardware. The application is used by the well-being area's professionals to manage patient flow, background data on devices and applications, information content on info displays and room management. The solution will implement, a..?

  The public procurement trends for Description The subject of the procurement is a Self-service, info display and room management solution as a SaaS (Software as a Service, also Software Service) service for the use of the Vantaa and Kerava wellness area in accordance with the requirements specifications and other annexes attached to this Agreement. The service must be integrated with, among others, AD and other applications specified in the annexes. The overall solution will make our professionals' time more efficient and streamline the well-being area's customers' transactions. The hardware included in the solution must include a self-registration and queue number device as well as info and door displays. The SaaS application included in the solution must be compatible with the solution's hardware. The application is used by the well-being area's professionals to manage patient flow, background data on devices and applications, information content on info displays and room management. The solution will implement, a.. can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.