Operating public transport between Gent-Sint-Pieters station and The Loop

The Stad Gent in Belgium from Europe region has released this tender for The City of Ghent is seeking a collective transport solution for employees of companies at The Loop. The focus is on improving the accessibility of the western lobe, which is currently not served by public transport. The collective transport solution will establish a connection to and from Ghent-Sint-Pieters Station. The services to be provided concern: Shuttle service between Ghent-Sint-Pieters and The Loop. A collective transport solution by shuttle bus will be provided for employees of companies at The Loop between Ghent-Sint-Pieters Station and The Loop. Employee transport will be organized based on a fixed route, with fixed schedules, two to three stops, and a reservation system. For a period of 3 years, the contractor will provide for the operation and management of a sufficiently spacious shuttle (of at least 18 people) that operates during the morning and evening rush hours on weekdays (except public holidays) according to a specific schedule. The contractor commits to using vehicles that are as sustainable as possible. The Contractor operates a digital reservation system, provides first-line advice, and ensures that the real-time location and/or current travel details are visible to users. The Contractor collects and processes data regarding the use of the shuttle (number of companies, number of reservations, occupancy rates, etc.) and the users (contact details, employer, primary mode of transport for commuting) in the context of smooth service provision and for reporting (monthly and annually) to the Contracting Authority. The companies pay for the ticket. The Client invoices the amount due to the individual companies based on the reserved trips. At the start, the Contractor informs the companies at The Loop about the new collective transport offer. The Contractor collaborates with the City of Ghent on the promotion and dissemination of the collective transport offer, including through the development of communication campaigns and contacts with companies. Duration of services: start from the date of conclusion of the contract. The contractor is granted a maximum of 3 months' start-up time (to organize buses, staff, reservation system, communication, on-call duty, any prior technical inspections, etc.). The shuttle operates effectively for 3 years (excluding the start-up time). with tender notice no. 682199-2026 published on 07 Oct 2026. The tender is due to expire on 05 Nov 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Transport services (excl. Waste transport). Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15303293.