Consultancy Services for the Implementation and Dissemination of the New Strategic Plan including the Planning and Execution of a Change Management Sensitization Campaign

The MINISTRY OF FINANCE in Belize from Americas region had released this tender for Expression of Interest are invited for Consultancy Services for the Implementation and Dissemination of the New Strategic Plan including the Planning and Execution of a Change Management Sensitization Campaign for the Belize Tax Service. REQUEST FOR EXPRESSIONS OF INTEREST Consultancy Services Consultancy Services for the Implementation and Dissemination of the New Strategic Plan including the Planning and Execution of a Change Management Sensitization Campaign for the Belize Tax Service Institution: Ministry of Finance Country: BELIZE Project: Strengthening of Tax Administration Project Sector: Finance Project No.: BL-L10315 Operation No: 4839/OC-BL Deadline: Friday, July 28, 2023, at 4:00 pm local Belize time The Government of Belize (GOB) has received financing from the Inter-American Development Bank (IDB) for the execution of a five-year tax modernization project entitled “Strengthening of Tax Administration” (STA) (BLL1031). The Ministry intends to apply a part of the proceeds towards the consultancy service for the Implementation and Dissemination of the New Strategic Plan including the Planning and Execution of a Change Management Sensitization Campaign for the Belize Tax Service. Objective of the Consultancy: The purpose of this consultancy is for the implementation and dissemination of the Strategic Plan for the Belize Tax Service based on the merged actions and operations of the consolidated tax departments (Department of General Sales Tax and Income Tax Department); and to drive the Change Management Plan and Execute a Change Management Sensitization Campaign to ensure a successful transition and adoption of the new Integrated Tax Administration System (ITAS) by all stakeholders. The consulting services (“the services”) includes the contracting of a Consultancy Firm for a period of ten (10) months to implement the newly developed strategic plan and develop and execute the change management sensitization campaign. The Change Management sensitization campaign will focus on the people side of change to assist taxpayers in accepting and understanding the planned changes to business processes, systems and technology, job roles and organization structures and accountability framework. The selected consultancy firm should have the following characteristics: The Firm General Experience: • The firm should demonstrate at least five (5) years’ experience in similar assignment. Specific Experience: • At least five (5) years in the following areas below: ü Implementation of Strategic Plans ü Development of monitoring tool to measure key performance indicators ü Development of change management strategies ü Development of implementation plan for change management sensitization ü Execution of change management sensitization ü Development of communication material ü Conducting workshops with staff and stakeholders ü Conducting surveys to manage awareness ü Staff training capacity SKILLS, ABILITIES: The selected firm will need to have or show: • A solid understanding of how people go through a change and the processes involved. • Experience and knowledge of change management principles, methodologies, and tools • Ability to clearly articulate messages targeted to a variety of audiences • Organized with a natural inclination for planning strategy and tactics • Positive and professional approach to management • Problem-solving and root-cause identification skills • Experience with large-scale organizational change efforts The firm should have but not be limited to the following Key Experts: - Team Leader/Lead Consultant - Communication Expert - Implementation Expert The Consultancy Firm specific objective will be. • Develop and execute an implementation of the newly developed strategic plan • Plan and develop the change management strategy and implementation plan • Develop communication material for distribution to stakeholders • Conduct change management sensitization workshops for stakeholders • Manage taxpayer awareness and education The Ministry of Finance now invites eligible Consultancy Firms (“Consultants”) to indicate their interest in providing the services. Interested eligible Consultants must submit an Expression of Interest providing information demonstrating that they have the required qualifications and relevant experience to perform the services (description of similar assignments specifying start and end dates of assignments, experience in similar conditions, availability of appropriate skills, etc.). The term “consultant” means a legally established professional consulting firm or an entity that may provide the services. Expression of Interest package should contain: (i) Document explaining interest, experience, and competence of the consulting firm. (ii) Firms experience in the assignment of similar consultancy services during the past five years. Description of similar assignments specifying start and end dates of assignments. (iii) Firms evidence of past jobs. (These includes letters from the respective client on the job (s) carried out, or a copy of contract or agreement with the client including copy of the TOR). (iv) Proof of nationality: Copy of certificate of incorporation, information of shareholders of company specifying the shares owned by each respective shareholder of the company and a copy of documentation of nationality of the shareholders of the company. Additional documentation required for National Consultants: (v) Copy of Certificate of Good Standing from Belize Company Registry (vi) Copy of Certificate of Good Standing from the Social Security Board (vii) Copy of Certificate of Good Standing from the Belize Tax Service (viii) Copy of Current Trade License Consulting firm will be selected in accordance with the Quality and Cost-Based Selection (QCBS) method set out in the Inter-American Development Bank: Policies for the Selection and Contracting of Consultants financed by the Inter-American Development Bank (GN-2350-15) and is open to all eligible consultants as defined in the IDB policies. The selection of the successful firm will be based on a competitive process among short-listed firms that takes into account the quality of the proposal and the cost of the service. Only the shortlisted firms will be asked to submit a technical and price proposal. Consultants may associate with other firms in the form of a joint venture or a sub-consultancy to enhance their qualifications. For the purpose of establishing the short list, the nationality of a firm is that of the country in which it is legally incorporated or constituted and in the case of Joint Venture, the nationality of the firm appointed to represent it. Further information can be obtained at the address below during office hours Monday to Friday 8:00 a.m. to 3:00 p.m. local Belize time. Interested consulting firms are asked to submit their expression of interest via e-mail to Michelle.Longsworth@bts.gov.bz and copied to tamara.tingling@mof.gov.bz marked STAP- Implementation and Dissemination of the New Strategic Plan including the Planning and Execution of a Change Management Sensitization Campaign for the Belize Tax Service in the subject header, or submit hard copy on or before 4:00 p.m. (local Belize time) on Friday, July 28, 2023, to the following address: Director General Belize Tax Service Strengthening of Tax Administration Project Eleanor Hall Building Chetumal Street, Lake I, Belize City Tel: 501-222-5114 For clarifications kindly contact: Procurement Specialist Project Executing Unit Strengthening of Tax Administration Project Eleanor Hall Building Chetumal Street, Lake I, Belize City Tel: 501-222-5114/E-mail: tamara.tingling@mof with tender notice no. IDB-P2042206-07/23 published on 18 Jul 2023. The tender expired on 29 Jul 2023. This tender is sourced from Official Website and is eligible for suppliers interested in Construction work. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 3341128.