The TESORERIA GENERAL DE LA REPUBLICA in Chile from Americas region had released this tender for El objeto de la licitación es contar con servicios de Contact Center OMNICANAL que apoye integralmente las acciones de ATENCIÓN CIUDADANA Y GESTIÓN DE CAMPAÑAS, a través de una plataforma con tecnología de punta que incorpora las últimas versiones de software y herramientas tecnológicas vigentes en el mercado, las cuales deberán estar ubicadas en dependencias del adjudicatario. ● Con el objeto de propender a una prestación eficiente, permanente, segura y de calidad del servicio para el cumplimiento de los fines y objetivos de TGR, además de permitir un mejor control por parte de TGR de la ejecución de los servicios, esta licitación comprenderá dos ítems de servicios OMNICANAL de Contact Center. ● Cada ítem de servicios OMNICANAL de Contact Center será adjudicado a un sólo proveedor, quien deberá proveer todo lo requerido en el ítem adjudicado. ● Adicionalmente se incluye un ítem para los Servicios de OMNICANAL asociado al Canal Presencial. with tender notice no. 622-57-LR25 published on 24 Jul 2025. The tender expired on 04 Aug 2025. This tender is sourced from Mercado Publico and is eligible for suppliers interested in Call centre. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 8770113.
*The deadline for this tender has passed.
Tender Notice No:
622-57-LR25
Tender Organisation:
TESORERIA GENERAL DE LA REPUBLICA
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
79512000 : Call centre
Tender Source:
Mercado Publico
Tender Document Type:
Tender Notice
Tender Description:
El objeto de la licitación es contar con servicios de Contact Center OMNICANAL que apoye integralmente las acciones de ATENCIÓN CIUDADANA Y GESTIÓN DE CAMPAÑAS, a través de una plataforma con tecnología de punta que incorpora las últimas versiones de software y herramientas tecnológicas vigentes en el mercado, las cuales deberán estar ubicadas en dependencias del adjudicatario. ● Con el objeto de propender a una prestación eficiente, permanente, segura y de calidad del servicio para el cumplimiento de los fines y objetivos de TGR, además de permitir un mejor control por parte de TGR de la ejecución de los servicios, esta licitación comprenderá dos ítems de servicios OMNICANAL de Contact Center. ● Cada ítem de servicios OMNICANAL de Contact Center será adjudicado a un sólo proveedor, quien deberá proveer todo lo requerido en el ítem adjudicado. ● Adicionalmente se incluye un ítem para los Servicios de OMNICANAL asociado al Canal Presencial.
Tender Bidding Type:
Tender Document:
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The tender has been issued by TESORERIA GENERAL DE LA REPUBLICA in Chile. Such a type of tender falls under Call centre, within the Management Consultancy Tenders sector, and is listed on Tender Impulse under notice number 622-57-LR25.
The notice was published on 24 Jul 2025 and submissions close on 04 Aug 2025. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.
It is classified under CPV codes 79512000, which correspond to Call centre. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.
No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to TESORERIA GENERAL DE LA REPUBLICA, using the method described in the original tender document, before 04 Aug 2025. Tender Impulse provides complete assistance in submitting all bids posted on its website.
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Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.
The procurement is applicable to companies in the Call centre and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.
The public procurement trends for CONTRATACIN SERVICIOS PLATAFORMA CONTACT CENTER can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.
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