Hitachi disk array service support includes n- tProviding on-site service and technical services under this Agreement 24 hours a day 7 days a week with a response time of 4 hours from the receipt of the Customer s request by the Provider during the reaction time the solution to the request will be initiated by the Provider s technician n- tThe intervention of a technician and the repair of the Hitachi disk array by replacing defective parts n- tThe provision of material needed for the repair of the Hitachi disk array n- tThe Customer s access to the Helpdesk to report defects and monitor the progress of solutions and communication to solve the problem n- tComplete support for hardware and integrated software firmware n 50312600-1 Repair and maintenance of information technology equipment 50312600-1 Repair and xa0maintenance of information technology equipment Praha 1 Letensk 525 15
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What is the procurement trend for Hitachi disk array service support includes n- tProviding on-site service and technical services under this Agreement 24 hours a day 7 days a week with a response time of 4 hours from the receipt of the Customer s request by the Provider during the reaction time the solution to the request will be initiated by the Provider s technician n- tThe intervention of a technician and the repair of the Hitachi disk array by replacing defective parts n- tThe provision of material needed for the repair of the Hitachi disk array n- tThe Customer s access to the Helpdesk to report defects and monitor the progress of solutions and communication to solve the problem n- tComplete support for hardware and integrated software firmware n 50312600-1 Repair and maintenance of information technology equipment 50312600-1 Repair and xa0maintenance of information technology equipment Praha 1 Letensk 525 15?
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