The subject of the performance of this public contract is the provision of a crisis summoning and information system service Information System including its availability in the form of SaaS Software as a Service subsequent operation technical support and maintenance for a period of 48 months from its availability nThe information system will be used to inform and summon people in ordinary extraordinary and crisis situations through a combination of multiple communication channels Part of the performance is the enabling of two-way communication and feedback of the summoned persons registration and management of contact data management of notification scenarios and provision of protocol records on the progress and results of the convocation nThe performance includes in particular n nMaking the Information System available and operational n nproviding a secure web portal for managing the system managing users and teams managing scenarios and administering contact data with no limit on the number users n providing communication services for mass notification of people via n- nSMS messages n- nmobile applications iOS and Android n- nvoice messages n nsupporting the operation of the Information System for a period of 48 months from its availability including ensuring its availability maintenance technical support and incident resolution including the operation of a hotline for solving non-standard situations and outages in operation in the mode 24 7 n nproviding consulting services consisting of expert support for the contracting authority in the area of optimization and operation of the Information System nFor further details on the subject of public procurement the contracting authority refers to the relevant provisions of the contract for public procurement which form Annex No 1 of the call hereinafter referred to as n3 12 n Contract or Binding Draft Contract in particular to Annex No 1 of the Binding Draft Contract Technical specification of the Information System and other services 72222300-0 Information Technology Services Capital City of Prague 72222300-0 Information Technology Services Information Technology Services

This tender is from the country of Czech Republic in Europe region. The tender was published by National Technical Library on 27 Mar 2026 for The subject of the performance of this public contract is the provision of a crisis summoning and information system service Information System including its availability in the form of SaaS Software as a Service subsequent operation technical support and maintenance for a period of 48 months from its availability nThe information system will be used to inform and summon people in ordinary extraordinary and crisis situations through a combination of multiple communication channels Part of the performance is the enabling of two-way communication and feedback of the summoned persons registration and management of contact data management of notification scenarios and provision of protocol records on the progress and results of the convocation nThe performance includes in particular n nMaking the Information System available and operational n nproviding a secure web portal for managing the system managing users and teams managing scenarios and administering contact data with no limit on the number users n providing communication services for mass notification of people via n- nSMS messages n- nmobile applications iOS and Android n- nvoice messages n nsupporting the operation of the Information System for a period of 48 months from its availability including ensuring its availability maintenance technical support and incident resolution including the operation of a hotline for solving non-standard situations and outages in operation in the mode 24 7 n nproviding consulting services consisting of expert support for the contracting authority in the area of optimization and operation of the Information System nFor further details on the subject of public procurement the contracting authority refers to the relevant provisions of the contract for public procurement which form Annex No 1 of the call hereinafter referred to as n3 12 n Contract or Binding Draft Contract in particular to Annex No 1 of the Binding Draft Contract Technical specification of the Information System and other services 72222300-0 Information Technology Services Capital City of Prague 72222300-0 Information Technology Services Information Technology Services. The last date to submit your bid for this tender was 16 Apr 2026. This tender is for the companies specializing in Systems and technical consultancy services, System and support services, Systems support services and similar sectors.

*The deadline for this tender has passed.

Tender Organisation:

National Technical Library

Tender Sector:

Tender Service:

Worldwide

Tender Region:

Tender Country:

Tender CPV:

72220000 : Systems and technical consultancy services
72250000 : System and support services
72253200 : Systems support services

Tender Document Type:

Tender Notice

Tender Description:

The subject of the performance of this public contract is the provision of a crisis summoning and information system service Information System including its availability in the form of SaaS Software as a Service subsequent operation technical support and maintenance for a period of 48 months from its availability nThe information system will be used to inform and summon people in ordinary extraordinary and crisis situations through a combination of multiple communication channels Part of the performance is the enabling of two-way communication and feedback of the summoned persons registration and management of contact data management of notification scenarios and provision of protocol records on the progress and results of the convocation nThe performance includes in particular n nMaking the Information System available and operational n nproviding a secure web portal for managing the system managing users and teams managing scenarios and administering contact data with no limit on the number users n providing communication services for mass notification of people via n- nSMS messages n- nmobile applications iOS and Android n- nvoice messages n nsupporting the operation of the Information System for a period of 48 months from its availability including ensuring its availability maintenance technical support and incident resolution including the operation of a hotline for solving non-standard situations and outages in operation in the mode 24 7 n nproviding consulting services consisting of expert support for the contracting authority in the area of optimization and operation of the Information System nFor further details on the subject of public procurement the contracting authority refers to the relevant provisions of the contract for public procurement which form Annex No 1 of the call hereinafter referred to as n3 12 n Contract or Binding Draft Contract in particular to Annex No 1 of the Binding Draft Contract Technical specification of the Information System and other services 72222300-0 Information Technology Services Capital City of Prague 72222300-0 Information Technology Services Information Technology Services

Tender Bidding Type:

Publish Date: 27 Mar 2026

Deadline Date: 16 Apr 2026

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