The subject of the public contract is the provision of support and development of application software APV for the area of Pension benefits - IV - APV ZDD UI3001 EDZ and P s rna hereinafter referred to as the System nThe subject of the performance of the public contract is in particular the following services n- tsystem takeover services - including among other things the preparation of the ServiceDesk tool and the implementation of monitoring based on the prepared takeover plan by the supplier n- tSystem operation support services - incl monitoring of the System providing administration and maintenance of the System support for its users and ensuring support for the operation of the System n- tsystem development services according to the client s requirements and in the implementation of training for key users methodologies administrators and end users of the System n- tservices of expert support for the operation of the System in particular provision of reconfiguration and parameterization of the System carrying out separate analyzes related to the System and modifications of the System without the need to intervene in the source code n- ttermination services performance of the Contract - exitu services n hereinafter also referred to as Services nThe services must be performed in accordance with the contracting authority s information and communication technology standards the list of which is given in Annex No 6 of the Contract and the current wording of which is provided by the contracting authority for the purposes of submitting the offer as Annex G of the Procurement Documentation i e the contracting authority s standards in the current version nDetailed specification of the Services and the outputs and activities implemented within it including the method of their fulfillment and of the relevant conditions is set out in Annex B Binding model of the Agreement and in its Annex No 1 Technical specification 72240000-9 Analysis of systems and programming services Czech Republic 72240000-9 Analysis of systems and xa0programming services Analysis of systems and xa0programming services - 13199134

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