Customer information system as a SaaS service
Tender Summary
The City of Rovaniemi in Finland from Europe region has released this tender for The request for tender concerns the procurement of a customer information system and related ongoing services for the City of Rovaniemi The system and related services are primarily purchased for the use of employment services and Business Rovaniemi The contract is valid for three 3 years from its signing The procurement includes an option to extend the contract until further notice The use of the option is the customer s right not an obligation This request for tender consists of this tender document and the following annexes The procurement agreement is the main contract document 1 Data security agreement 2 Terms of personal data processing 3 Description of personal data processing 4 Confidentiality agreement 5 Requirements specification 6 Service description 7 Use case descriptions Employment with tender notice no. 2026-056717 published on 10 Sep 2026. The tender is due to expire on 15 Oct 2026. This tender is sourced from Hankintailmoutukset and is eligible for suppliers interested in Software package and information systems, Customer Relation Management software package. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 14754358.
Tender Details
Tender NoticeTI Ref: 14754358
Tender Notice No
2026-056717
Tender Organisation
City of Rovaniemi
Tender Sector
Tender Service
Worldwide
Tender Region
Tender Project Location
Tender CPV
48000000 : Software package and information systems48445000 : Customer Relation Management software package
Tender Source
Hankintailmoutukset
Estimated Budget
250,000
Tender Document Type
Tender Notice
Tender Deadline
15 Oct 2026 33 days left
Tender Description
The request for tender concerns the procurement of a customer information system and related ongoing services for the City of Rovaniemi The system and related services are primarily purchased for the use of employment services and Business Rovaniemi The contract is valid for three 3 years from its signing The procurement includes an option to extend the contract until further notice The use of the option is the customer s right not an obligation This request for tender consists of this tender document and the following annexes The procurement agreement is the main contract document 1 Data security agreement 2 Terms of personal data processing 3 Description of personal data processing 4 Confidentiality agreement 5 Requirements specification 6 Service description 7 Use case descriptions Employment
Tender Bidding Type
Tender Document
Frequently Asked Questions About This Tender
Who has issued this tender, and what is it for?
The tender has been issued by City of Rovaniemi in Finland. Such a type of tender falls under Software package and information systems, Customer Relation Management software package, within the IT-Software sector, and is listed on Tender Impulse under notice number 2026-056717.
What are the key dates for this tender?
The notice was published on 10 Sep 2026 and submissions close on 15 Oct 2026. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.
Which CPV codes apply to this tender?
It is classified under CPV codes 48000000, 48445000, which correspond to Software package and information systems, Customer Relation Management software package. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.
Can I submit my bid for this tender to Tender Impulse?
No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to City of Rovaniemi, using the method described in the original tender document, before 15 Oct 2026. Tender Impulse provides complete assistance in submitting all bids posted on its website.
How do I get the bid documents and participation details?
Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to City of Rovaniemi. Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.
How can I find more tenders like this in Finland?
There are currently 1449 live tenders of 24967 total tenders from Finland on Tender Impulse. You can browse them on our Finland tenders page, or save a search combining Finland with CPV codes 48000000, 48445000 - we will then email you every new match on the day it is published.
How to prepare for this bid?
Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.
Is this tender beneficial for me?
The procurement is applicable to companies in the Software package and information systems, Customer Relation Management software package and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.
What is the procurement trend for Customer information system as a SaaS service?
The public procurement trends for Customer information system as a SaaS service can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.
Explore More Software package and information systems, Customer Relation Management software package Tenders in Finland, Europe Region and Worldwide
Looking for more tenders like this one in Software package and information systems, Customer Relation Management software package? With millions of global procurement opportunities and new tenders added daily, Tender Impulse is your gateway to international and local contracting success. Whether you're targeting the IT-Software sector in Finland, or expanding across regions, we provide live, accurate and relevant updates every day.
Our platform sources tenders from national and local government portals, international development and funding agencies, municipal corporations, state authorities, NGOs, education ministries and public-private partnerships.
Daily Tender Updates Across 190+ Countries
Every day we add hundreds of new RFPs, RFQs, EOIs and contract awards across multiple sectors and geographies. This tender from Finland is just a sample of what's available right now - there are currently 1,449 live Finland tenders to explore.
Search Smarter with CPV and Industry Matching
Each listing is categorised using CPV codes such as 48000000, 48445000, enabling precise filtering by tender type, location, industry, deadline and issuing organisation.
Start Your Tender Journey
Request a free live demo to unlock tenders customised to your sector, country and CPV categories - with alerts, documents and submission support.
