Description : PROCUREMENT DESCRIPTION: Alva is centrally responsible for the general ICT procurement of the entire group. The services subject to the procurement are delivered to the parent company and its subsidiaries. The procurement is an ICT service package including, among others, the following services: - Helpdesk (remote support and local support) - Workstation services and their lifecycle management (devices, operating systems, applications) - Mobile device support service - Application packaging and distribution - License procurement and management - IT infrastructure services: o Server capacity management and maintenance o Database server management and maintenance o Telecommunications network management and maintenance o Remote connection services o Identification services o 24/7 expert on-call and monitoring related to IT infrastructure. PARTNERSHIP: The customer and the supplier selected for the procurement act as partners and strive to develop operations by removing obstacles, trying out new operating models and sharing the risks and benefits of development activities. The aim of the partnership is to ensure long-term, cost-effective, safe and financially low-risk operations for the parties to the agreement. The partnership approach aims for a flexible operating model in which challenges arising from circumstances or third parties can be responded to quickly, utilizing the expertise and resources of both partners. Within the procurement, an open discussion is sought and matters within the parties' control are taken into account, e.g. the scheduling of work and the method of implementation. A prerequisite for a long-term partnership is a commitment to continuous improvement and development of operations, taking into account the needs of the parties and stakeholders. DURATION AND VALUE OF THE AGREEMENT: The initial agreement period is 1.11.2025-31.12.2028, after which the agreement will continue to be valid until further notice. Estimated value of the agreement ~5 M€ PROCUREMENT PROCEDURE: The tender will be organized through a negotiated procedure and this published call for participation seeks bidders interested in ICT procurement services. The procurement will not be divided into parts because the provision of a comprehensive service constitutes a natural procurement entity for the Client. - 7732505

The Alva-yhtiöt Oy in Finland from Europe region had released this tender for Description : PROCUREMENT DESCRIPTION: Alva is centrally responsible for the general ICT procurement of the entire group. The services subject to the procurement are delivered to the parent company and its subsidiaries. The procurement is an ICT service package including, among others, the following services: - Helpdesk (remote support and local support) - Workstation services and their lifecycle management (devices, operating systems, applications) - Mobile device support service - Application packaging and distribution - License procurement and management - IT infrastructure services: o Server capacity management and maintenance o Database server management and maintenance o Telecommunications network management and maintenance o Remote connection services o Identification services o 24/7 expert on-call and monitoring related to IT infrastructure. PARTNERSHIP: The customer and the supplier selected for the procurement act as partners and strive to develop operations by removing obstacles, trying out new operating models and sharing the risks and benefits of development activities. The aim of the partnership is to ensure long-term, cost-effective, safe and financially low-risk operations for the parties to the agreement. The partnership approach aims for a flexible operating model in which challenges arising from circumstances or third parties can be responded to quickly, utilizing the expertise and resources of both partners. Within the procurement, an open discussion is sought and matters within the parties' control are taken into account, e.g. the scheduling of work and the method of implementation. A prerequisite for a long-term partnership is a commitment to continuous improvement and development of operations, taking into account the needs of the parties and stakeholders. DURATION AND VALUE OF THE AGREEMENT: The initial agreement period is 1.11.2025-31.12.2028, after which the agreement will continue to be valid until further notice. Estimated value of the agreement ~5 M€ PROCUREMENT PROCEDURE: The tender will be organized through a negotiated procedure and this published call for participation seeks bidders interested in ICT procurement services. The procurement will not be divided into parts because the provision of a comprehensive service constitutes a natural procurement entity for the Client. with tender notice no. 261432-2025 published on 23 Apr 2025. The tender expired on 09 May 2025. This tender is sourced from TED Europa and is eligible for suppliers interested in Workstations. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 7732505.