Description : The Eastern Uusimaa Welfare Region has decided to launch a procurement process aimed at acquiring a software service that enables communication between a customer and a professional via chat and video connection (later Software Service). The strategy of the Eastern Uusimaa Welfare Region states that the region has functional digital, mobile and mobile services that complement brick-and-mortar services. The welfare region aims to significantly increase digital transactions by 2025. In the current situation, electronic services in the Eastern Uusimaa Welfare Region are scattered and the implementation methods of services vary by municipality. The service structure of the region is heavy because digital services have not been implemented to the desired extent. The Eastern Uusimaa Welfare Region wants to offer citizens the opportunity to handle social and health services electronically throughout the geographical area of the welfare region. The intention is to introduce chat and video reception functionalities in primary health care, oral health care and social care. The aim of electronic services is to free up professionals' time from the phone and streamline customer transactions.
This tender is from the country of Finland in Europe region. The tender was published by Itä-Uudenmaan hyvinvointialue on 26 Jun 2025 for Description : The Eastern Uusimaa Welfare Region has decided to launch a procurement process aimed at acquiring a software service that enables communication between a customer and a professional via chat and video connection (later Software Service). The strategy of the Eastern Uusimaa Welfare Region states that the region has functional digital, mobile and mobile services that complement brick-and-mortar services. The welfare region aims to significantly increase digital transactions by 2025. In the current situation, electronic services in the Eastern Uusimaa Welfare Region are scattered and the implementation methods of services vary by municipality. The service structure of the region is heavy because digital services have not been implemented to the desired extent. The Eastern Uusimaa Welfare Region wants to offer citizens the opportunity to handle social and health services electronically throughout the geographical area of the welfare region. The intention is to introduce chat and video reception functionalities in primary health care, oral health care and social care. The aim of electronic services is to free up professionals' time from the phone and streamline customer transactions.. The last date to submit your bid for this tender was 02 Jul 2025. This tender is for the companies specializing in Telecommunications services and similar sectors.
*The deadline for this tender has passed.
Tender Organisation:
Itä-Uudenmaan hyvinvointialue
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
64200000 : Telecommunications services
Tender Document Type:
Tender Notice
Tender Description:
Description : The Eastern Uusimaa Welfare Region has decided to launch a procurement process aimed at acquiring a software service that enables communication between a customer and a professional via chat and video connection (later Software Service). The strategy of the Eastern Uusimaa Welfare Region states that the region has functional digital, mobile and mobile services that complement brick-and-mortar services. The welfare region aims to significantly increase digital transactions by 2025. In the current situation, electronic services in the Eastern Uusimaa Welfare Region are scattered and the implementation methods of services vary by municipality. The service structure of the region is heavy because digital services have not been implemented to the desired extent. The Eastern Uusimaa Welfare Region wants to offer citizens the opportunity to handle social and health services electronically throughout the geographical area of the welfare region. The intention is to introduce chat and video reception functionalities in primary health care, oral health care and social care. The aim of electronic services is to free up professionals' time from the phone and streamline customer transactions.
Tender Bidding Type:
Tender Notice No:
Tender Document:
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