Description : The procurement entity requests a tender for the following Basic Information Technology service package: • Service Desk end-user support (EUS) • Local support at the customer's premises (Kajaani as an option) • Pre-installation and lifecycle services of devices (workstations, tablets, mobiles) (Kajaani as an option) • Capacity services (virtual servers, backup) • The EDU organizations of the province and Kajaani reserve the right to purchase Service Desk, Local Support and Lifecycle Services as an option per participant at a maximum of the prices offered • The procurement does not include: telecommunications networks (LAN and WAN network, firewall, internet) The supplier must offer the package. Partial offers will not be accepted. Alternative offers will not be accepted unless an alternative has been separately requested in the request for tender. More detailed information and tender requirements for the package in question can be found in Appendix 1 of this request for tender, which states the minimum and quality requirements for the services to be offered. The procurement complies with the Procurement Act. The procedure is an open procedure exceeding the EU threshold. The procurement notice has been published in Hilma and the tender documents have been made available electronically in connection with the notice. The tender documents are in Finnish and the tender must be submitted in Finnish. Learnpoint Oy acts as an expert authorized by the Client in the procurement.

The Kajaanin kaupunki, Puolangan kunta, Sotkamon kunta, Hyrynsalmen kunta, Kuhmon kaupunki, Ristijärven kunta, Suomussalmen kunta, Paltamon kunta, Kainuun liitto in Finland from Europe region had released this tender for Description : The procurement entity requests a tender for the following Basic Information Technology service package: • Service Desk end-user support (EUS) • Local support at the customer's premises (Kajaani as an option) • Pre-installation and lifecycle services of devices (workstations, tablets, mobiles) (Kajaani as an option) • Capacity services (virtual servers, backup) • The EDU organizations of the province and Kajaani reserve the right to purchase Service Desk, Local Support and Lifecycle Services as an option per participant at a maximum of the prices offered • The procurement does not include: telecommunications networks (LAN and WAN network, firewall, internet) The supplier must offer the package. Partial offers will not be accepted. Alternative offers will not be accepted unless an alternative has been separately requested in the request for tender. More detailed information and tender requirements for the package in question can be found in Appendix 1 of this request for tender, which states the minimum and quality requirements for the services to be offered. The procurement complies with the Procurement Act. The procedure is an open procedure exceeding the EU threshold. The procurement notice has been published in Hilma and the tender documents have been made available electronically in connection with the notice. The tender documents are in Finnish and the tender must be submitted in Finnish. Learnpoint Oy acts as an expert authorized by the Client in the procurement. with tender notice no. 310599-2025 published on 14 May 2025. The tender expired on 16 Jun 2025. This tender is sourced from TED Europa and is eligible for suppliers interested in Workstations, Information technology services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 7939161.