Information request - LIS system (Laboratory Information System)

The HUS Association in Finland from Europe region has released this tender for REQUEST FOR INFORMATION HUS is preparing a tender for a laboratory production control system (LIS system) and related operation, support and maintenance services for the use of HUS Diagnostics Centre. The purpose of the request for information is to map the solutions available on the market, the capabilities of suppliers, implementation and deployment models, life-cycle cost factors and an appropriate procurement scoping and tendering model. This request for information is not a procurement notice or a request for tender, and responding to it does not bind HUS or the respondent. This request for information does not initiate a tender competition. HUS Diagnostics Centre is Finland's leading provider of clinical laboratory services. The Diagnostics Centre operates in eight medical specialties and is responsible for several examinations requiring special expertise nationwide, as well as for research and teaching belonging to a university hospital. The Diagnostics Centre operates in primary health care and specialized medical care in Uusimaa, Kymenlaakso and South Karelia. The laboratory operations of the HUS Diagnostic Centre and its key functionalities are described in more detail in Appendix 1, Laboratory operations and key functionalities of the HUS Diagnostic Centre. HUS aims to renew the laboratory's production control so that the future LIS solution or LIS solution package supports high-quality, safe and cost-effective laboratory operations and the continuous development of operations in accordance with HUS's strategy. The solution must serve the common and specialty-specific needs of the different laboratory specialties of the HUS Diagnostic Centre. The goal is to: • streamline and appropriately harmonize laboratory processes • reduce manual work and the risk of human errors • improve patient safety, traceability, usability and operational efficiency • enable wider utilization of automation, reporting and artificial intelligence • provide a real-time situational picture for monitoring and managing operations • ensure safe and smooth information flow between laboratory analyzers, other laboratory equipment, HUS, customer organizations, national services and other systems • enable scalability, adaptability and cost-effective development of the solution throughout its life cycle. At this stage, HUS has not defined a single pre-selected system or architecture model for implementing the target state. The solution can be based on one comprehensive solution serving different laboratory specialties, a set consisting of several LIS solutions, possibly produced by different suppliers but compatible, specialty-specific solutions, a combination of these or another appropriate implementation model. With this request for information, HUS is seeking software vendors' views on what kind of solution and service package would best support the operations of the HUS Diagnostic Center, the needs of different specialties, the management of integrations,continuity of operations and development and cost-effectiveness during the life cycle of the system. The key benefits, limitations, dependencies, risks and life cycle impacts of the proposed implementation model are requested to be justified. We ask interested service providers to submit their answers to the questions in Appendix 2 no later than 30 October 2026 at 16:00 (GMT+2) to the email address kalpisluitus.ict@hus.fi. The subject of the email must include the following: "HUS 439-2026 Laboratory production control system". Based on the request for information, HUS may invite suppliers to separate discussions or visit reference laboratories to familiarize themselves with solutions on the market. HUS may utilize the answers received in preparing the subject of the procurement, requirements, pricing model, schedule and competitive bidding structure. Those who responded to the request for information will not be paid compensation for responding to the request for information. Responding to the request for information does not oblige the supplier to participate in a possible later tender, nor is it a prerequisite for participating in the tender. Responding to the request for information or not responding does not affect the position of the tenderer in the actual tender. The request for information does not oblige the contracting entity to carry out the actual procurement or to implement the procurement in the manner described in the request for information, and the contracting entity is not obliged to take into account the responses received to the request for information when preparing the request for tender. The responses provided by suppliers will be treated confidentially.and the procurement unit is not obliged to take into account the responses received to the request for information when preparing the request for tender. The responses provided by suppliers will be treated confidentially.and the procurement unit is not obliged to take into account the responses received to the request for information when preparing the request for tender. The responses provided by suppliers will be treated confidentially. with tender notice no. 691463-2026 published on 07 Oct 2026. The tender is due to expire on 05 Jan 2027. This tender is sourced from TED Europa and is eligible for suppliers interested in Medical equipments, pharmaceuticals and personal care products. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15293512.