Assistance au traitement des appels téléphoniques de la Cnav

Tender Summary

The Caisse nationale d'assurance vieillesse in France from Europe region has released this tender for Le présent marché a pour objet l'assistance au traitement des appels téléphoniques de la Caisse nationale d'assurance vieillesse (Cnav) Île-de-France (IDF). La Cnav se réserve le droit de passer des marchés complémentaires ou similaires dans les conditions de l'article R2122-7 du code de la commande publique. with tender notice no. 548414-2026 published on 07 Aug 2026. The tender is due to expire on 29 Sep 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Telephone operator services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 14225385.

Tender Details

Tender NoticeTI Ref: 14225385
Tender Notice No
548414-2026
Tender Organisation
Caisse nationale d'assurance vieillesse
Tender Sector
Tender Service
Worldwide
Tender Region
Tender Project Location
Tender CPV
79511000 : Telephone operator services
Tender Source
TED Europa
Estimated Budget
6,458,333
Tender Document Type
Tender Notice
Tender Deadline
29 Sep 2026 49 days left
Tender Description
Le présent marché a pour objet l'assistance au traitement des appels téléphoniques de la Caisse nationale d'assurance vieillesse (Cnav) Île-de-France (IDF). La Cnav se réserve le droit de passer des marchés complémentaires ou similaires dans les conditions de l'article R2122-7 du code de la commande publique.
Tender Bidding Type

Frequently Asked Questions About This Tender

Who has issued this tender, and what is it for?
The tender has been issued by Caisse nationale d'assurance vieillesse in France. Such a type of tender falls under Telephone operator services, within the IT-Software sector, and is listed on Tender Impulse under notice number 548414-2026.
What are the key dates for this tender?
The notice was published on 07 Aug 2026 and submissions close on 29 Sep 2026. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.
Which CPV codes apply to this tender?
It is classified under CPV codes 79511000, which correspond to Telephone operator services. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.
Can I submit my bid for this tender to Tender Impulse?
No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to Caisse nationale d'assurance vieillesse, using the method described in the original tender document, before 29 Sep 2026. Tender Impulse provides complete assistance in submitting all bids posted on its website.
How do I get the bid documents and participation details?
Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to Caisse nationale d'assurance vieillesse. Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.
How can I find more tenders like this in France?
There are currently 12869 live tenders of 299661 total tenders from France on Tender Impulse. You can browse them on our France tenders page, or save a search combining France with CPV codes 79511000 - we will then email you every new match on the day it is published.
How to prepare for this bid?
Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.
Is this tender beneficial for me?
The procurement is applicable to companies in the Telephone operator services and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.
What is the procurement trend for Assistance au traitement des appels tlphoniques de la Cnav?
The public procurement trends for Assistance au traitement des appels tlphoniques de la Cnav can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.

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