EU Award Augmented Reality AR Guidance SaaS Maintenance and Servicing_DB Systel
This tender is from the country of Germany in Europe region. The tender was published by Db systel gmbh bukr 2b 44 on 11 Mar 2026 for As the central it provider and digitalization partner of the db group the ag is striving to expand the portfolio to include solutions in the area of immersive technologies the aim is to establish group-wide standard services in this specific case for augmented reality ar -supported execution of inspection maintenance and repair activities in order to be able to provide other deutsche bahn ag group companies as customers of the client with services of this type a software solution is required with which ar-supported step-by-step instructions can be created and consumed at a low threshold this puts the focus on expert generated content users without programming knowledge should be able to create instructions intuitively using an editor instructional steps should provide context-related assistance for implementation with descriptive texts image or video data as well as spatial location in addition necessary documentation aspects should be defined and carried out as part of the instructions in order to process detected defects a spatial location should also be possible for later localization a big focus here is also on interoperability and integration with other systems based on the extensive api interfaces provided by the saas in particular the manual creation effort for instructions is intended to minimize the initial usage threshold through automated creation and updating using existing knowledge management systems the contractor s software solution is provided to the client as software-as-a-service saas i e the operation of the software solution is carried out entirely by the contractor in one of the contractor s cloud environments. The last date to submit your bid for this tender is 13 Apr 2026. This tender is for the companies specializing in Customer Relation Management software package and similar sectors.
Tender Organisation:
Db systel gmbh bukr 2b 44
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
48445000 : Customer Relation Management software package
Tender Document Type:
Tender Notice
Tender Description:
As the central it provider and digitalization partner of the db group the ag is striving to expand the portfolio to include solutions in the area of immersive technologies the aim is to establish group-wide standard services in this specific case for augmented reality ar -supported execution of inspection maintenance and repair activities in order to be able to provide other deutsche bahn ag group companies as customers of the client with services of this type a software solution is required with which ar-supported step-by-step instructions can be created and consumed at a low threshold this puts the focus on expert generated content users without programming knowledge should be able to create instructions intuitively using an editor instructional steps should provide context-related assistance for implementation with descriptive texts image or video data as well as spatial location in addition necessary documentation aspects should be defined and carried out as part of the instructions in order to process detected defects a spatial location should also be possible for later localization a big focus here is also on interoperability and integration with other systems based on the extensive api interfaces provided by the saas in particular the manual creation effort for instructions is intended to minimize the initial usage threshold through automated creation and updating using existing knowledge management systems the contractor s software solution is provided to the client as software-as-a-service saas i e the operation of the software solution is carried out entirely by the contractor in one of the contractor s cloud environments
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Tender Notice No:
Tender Document:
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