IT-Fachverfahren der Berliner Musikschulen

The Service Center for Music Schools | SZM | at the Foundation for Cultural Education and Cultural Consulting in Germany from Europe region has released this tender for The Senate Department for Culture and Social Cohesion (SenKultGZ), Ref. ID, is formally responsible for the IT system used by the 12 Berlin music schools to manage lessons, courses, loaned instruments, and student and teacher contracts. The "Service Center for Music Schools" (szm) is a division of the Foundation for Cultural Education and Cultural Consulting (SKWK). The SKWK is a grant-funded foundation in the State of Berlin, operating under the purview of the SenKultGZ. The szm is responsible for the support and operation of the IT system. With the aim of modernization, a new IT system (hereinafter referred to as the "system") is being tendered as part of a public contract. The SKWK is acting as the contracting authority and, if awarded the contract, as the future contracting party; it is referred to as the contracting authority (AG) in the tender documents. The market provider selected in this tendering procedure is hereinafter referred to as the contractor (AN). Prior to this procurement procedure, the contracting authority was advised by PD – Berater der öffentlichen Hand GmbH (PD – Public Sector Consultants Ltd.) on the preparation and conception of the procurement. PD is also supporting the contracting authority as the awarding body in the execution of the ongoing procurement procedure. Each year, approximately 350 subjects are offered across all 12 Berlin music schools as individual, small group, or large group lessons and/or courses. A total of approximately 60,000 student contracts and approximately 2,000 teacher contracts are maintained. Currently, the Berlin music schools use the 'MS-IT' system from Advellence Solutions AG for this purpose. 'MS-IT' is a custom development and consists of two modules: the standard software 'Information Manager' and the 'Contract Management' add-in developed specifically for the music schools. Further general details about the Berlin music school system can be found on the corresponding website: https://www.berlin.de/sen/kultur/kultureinrichtungen/musikschulen/. The current IT system is operated on-premises by the external service provider sqlXpert in a private data center. For the future system, SKWK is seeking a Software-as-a-Service (SaaS) solution with system operation at the vendor's site or an affiliated data center. For the project phase of replacing the existing system, the following framework conditions apply, in addition to the information contained in the (non-)functional requirements of Appendix B.1_Requirements Catalog: * For project planning of the existing system replacement, including data migration, the contractor can budget for support services from a total of 1.25 full-time equivalents (FTEs) of SZM for the entire project period. Their expertise includes project management, documentation, testing, and business process optimization. * For the migration of the legacy data, the contractor should allocate approximately...Review 20 database tables with various relationships and assume a total data volume of approximately 10 GB. * For ongoing operations, the contractor should consider in the solution outline and cost calculation that all first-level support requests will be handled by the SZM (Systems Center Management), so the contractor will only receive support requests at the second level or higher. The procurement item essentially consists of the following components: * Software license and maintenance, as well as operation in the Software-as-a-Service model * Associated services in the areas of architecture and process consulting, development, testing, system integration, training, etc. (details in Appendix C_Price List) * Customer support (2nd and 3rd level) * Transition project to replace the existing system, including data migration. The procurement item is described in detail in Appendix B.1_Requirements Catalog through functional and non-functional requirements. A key basis for the requirements of the IT system for Berlin music schools is Appendix B.7_Architecture Guideline. with tender notice no. 709338-2026 published on 14 Oct 2026. The tender is due to expire on 09 Nov 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Network system, Information systems and servers, System and support services, Student Information System. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15505985.