KfW uses the cobra CRM software to record and manage business addresses and other contact data. In addition to maintenance services for this software, KfW also commissions personnel services. The latter includes consulting, conception, planning and implementation when using the central export interface and special program functions for updates and version changes as well as development services in the cobra CRM environment (including training).The estimated amount for personnel services is 400 working days in the conception and implementation service bundle and 120 working days in the software development service bundle over the entire contract term of four years. For the maintenance of the software, as regulated in the maintenance certificate (Appendix 1 to the service description), the non-binding purchase quantity is 200 pieces of AGVs per year. - 12853770
This tender with is from the country of Germany in Europe region. The tender was published by KfW banking group on 14 May 2026 for KfW uses the cobra CRM software to record and manage business addresses and other contact data. In addition to maintenance services for this software, KfW also commissions personnel services. The latter includes consulting, conception, planning and implementation when using the central export interface and special program functions for updates and version changes as well as development services in the cobra CRM environment (including training). The estimated amount for personnel services is 400 working days in the conception and implementation service bundle and 120 working days in the software development service bundle over the entire contract term of four years. For the maintenance of the software, as regulated in the maintenance certificate (Appendix 1 to the service description), the non-binding purchase quantity is 200 pieces of AGVs per year.. The last date to submit your bid for this tender is 11 Jun 2026. This tender is for the companies specializing in Customer Relation Management software package and similar sectors. Tender Impulse ID: 12853770.
Tender Organisation:
KfW banking group
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Tender Service:
Worldwide
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Tender CPV:
48445000 : Customer Relation Management software package
Tender Document Type:
Tender Notice
Tender Description:
KfW uses the cobra CRM software to record and manage business addresses and other contact data. In addition to maintenance services for this software, KfW also commissions personnel services. The latter includes consulting, conception, planning and implementation when using the central export interface and special program functions for updates and version changes as well as development services in the cobra CRM environment (including training). The estimated amount for personnel services is 400 working days in the conception and implementation service bundle and 120 working days in the software development service bundle over the entire contract term of four years. For the maintenance of the software, as regulated in the maintenance certificate (Appendix 1 to the service description), the non-binding purchase quantity is 200 pieces of AGVs per year.
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