Lizenzen Virtual-Desktop-Infrastruktur (Omnissa Horizon)

The Frankfurt University Hospital in Germany from Europe region has released this tender for The subject of the tender is the provision and extension of subscription licenses for the Virtual-Desktop-Infrastructure (VDI) operated by the tenderer on the basis of Omnissa Horizon, including the associated manufacturer's support as well as additional, accessible support services of the contractor. This is a pure license and extension business, including maintenance and on-demand support services. The scope of services includes the following in detail: - Provision and extension of subscription licenses for a total of 2,500 concurrent sessions (1 Core package and 245 add-on packages), of which 1,500 concurrent sessions for productive VDI operations and 1,000 concurrent sessions for the emergency and backup environment; - Registration of licenses with the manufacturer; - Manufacturer's support and maintenance for the duration of the subscription, at a minimum of 'Production Support' level of the manufacturer with 24-hour availability, 7 days a week, for critical issues (Severity 1); - An accessible support quota of the contractor in person-days, up to a maximum of 15 person-days for the service period, accessible as needed without the tenderer's acceptance obligation, for qualified technical support in the areas of fault elimination, escalation management, version changes, security updates, configuration changes, as well as performance and capacity analysis of the VDI platform; - Reporting and license accounting. Licensing is based on concurrent sessions (Concurrent User); a switch to a named user model is not allowed. The virtualization component (VMware vSphere Foundation) included in the subscription must remain unchanged as part of the offered license, and the licenses must cover central management via the Horizon Universal Console as well as the use of the currently deployed deployment procedures (e.g., Instant Clones, App Volumes, Dynamic Environment Manager) in the existing scope. The service period covers twelve months from 19.09.2026 to 18.09.2027. The service is awarded as a single procurement; there is no on-demand model for license positions. with tender notice no. 672047-2026 published on 06 Oct 2026. The tender is due to expire on 30 Oct 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in License management software package. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15266901.