Maintenance contract for the flowchief software monitoring system for real-time monitoring of the bfg s radiological warning points for a period of 5 years
This tender is from the country of Germany in Europe region. The tender was published by Federal Institute for Hydrology on 11 Nov 2025 for Maintenance contract for the flowchief software monitoring system for real-time monitoring of the bfg s radiological warning points for a period of 5 years Maintenance services for the monitoring system operated by the BfG for real-time monitoring of the radiological measurement network operated by the BfG - Release notes checking controlling security vulnerabilities Review of product release notes - Report with recommendation to client - Update must be carried out e g bug which jeopardizes availability - Update can be carried out e g new function which is more performant - Update not required e g no bugs or new functions Immediate information with an assessment of the security gap and if necessary initiation and implementation of steps to resolve it - Product updates After review release notes - After disclosure of relevant security vulnerability - At least once per year - Product upgrades version changes As soon as the respective versions are available - Documentation Update documentation after changes - Emergency management Documentation for the failure - Checklist for recovery after failure - Incident management with handover to problem management - Product support ongoing product support directly from the contractor - Customization of the software Adaptation of the software at the request of the contractor for up to 80 hours within the service period 60 hours for junior service technicians and 20 hours for senior service technicians The client reserves the right to change the number of PT of the employee profiles within the upper price limit The upper price limit results from the sum of the unit prices for person days specified in the service list The AG is not obliged to order and accept a specific number of hours or a specific volume Please refer to the tender documents for a detailed description of the services to be provided. The last date to submit your bid for this tender was 26 Nov 2025. This tender is for the companies specializing in Monitoring and control services and similar sectors.
*The deadline for this tender has passed.
Tender Organisation:
Federal Institute for Hydrology
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
71700000 : Monitoring and control services
Tender Document Type:
Tender Notice
Tender Description:
Maintenance contract for the flowchief software monitoring system for real-time monitoring of the bfg s radiological warning points for a period of 5 years Maintenance services for the monitoring system operated by the BfG for real-time monitoring of the radiological measurement network operated by the BfG - Release notes checking controlling security vulnerabilities Review of product release notes - Report with recommendation to client - Update must be carried out e g bug which jeopardizes availability - Update can be carried out e g new function which is more performant - Update not required e g no bugs or new functions Immediate information with an assessment of the security gap and if necessary initiation and implementation of steps to resolve it - Product updates After review release notes - After disclosure of relevant security vulnerability - At least once per year - Product upgrades version changes As soon as the respective versions are available - Documentation Update documentation after changes - Emergency management Documentation for the failure - Checklist for recovery after failure - Incident management with handover to problem management - Product support ongoing product support directly from the contractor - Customization of the software Adaptation of the software at the request of the contractor for up to 80 hours within the service period 60 hours for junior service technicians and 20 hours for senior service technicians The client reserves the right to change the number of PT of the employee profiles within the upper price limit The upper price limit results from the sum of the unit prices for person days specified in the service list The AG is not obliged to order and accept a specific number of hours or a specific volume Please refer to the tender documents for a detailed description of the services to be provided
Tender Bidding Type:
Tender Notice No:
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