Systematic review of the effectiveness and success factors of de-escalation training to prevent harassment and violence in personal services

This tender is from the country of Germany in Europe region. The tender was published by Federal Institute for Occupational Safety and Health on 13 Nov 2025 for Systematic review of the effectiveness and success factors of de-escalation training to prevent harassment and violence in personal services The research project Harassment and violence in personal services Effective measures and design principles to protect employees addresses the need for action articulated in the law on ILO Convention 190 for a working world free of harassment and violence The project is currently working Based on scientifically proven findings on harassment and violence in personal services pDL3 it expands this and derives design principles for prevention One possible approach to prevention is de-escalation training for employees The aim of the commissioned analysis is to update a systematic review of the effectiveness and success factors of de-escalation training to prevent harassment and violence which was published in 2020 by Engel et al was published in the journal Criminology Public Policy The literature search at that time took place in 2016 and is now to be updated including the studies included by Engel et al Unlike Engel et al The focus is not on police work in particular but on personal services pDL in general Empirically proven findings on the effectiveness of de-escalation training in different pDL settings should be identified evaluated and presented in a structured manner The starting point for the search are studies published from December 2016 In addition to quantitative proof of effectiveness qualitative and contextual factors influencing training success should also be taken into account - for example in relation to content target groups or institutional framework conditions The results should show under under which conditions de-escalation training is effective which training approaches have proven successful and which conditions promote sustainable implementation. The last date to submit your bid for this tender is 15 Dec 2025. This tender is for the companies specializing in Staff development services, Safety training services, Staff training services and similar sectors.

Tender Organisation:

Federal Institute for Occupational Safety and Health

Tender Service:

Worldwide

Tender Region:

Tender Country:

Tender CPV:

79633000 : Staff development services
80550000 : Safety training services
80511000 : Staff training services

Tender Document Type:

Tender Notice

Tender Description:

Systematic review of the effectiveness and success factors of de-escalation training to prevent harassment and violence in personal services The research project Harassment and violence in personal services Effective measures and design principles to protect employees addresses the need for action articulated in the law on ILO Convention 190 for a working world free of harassment and violence The project is currently working Based on scientifically proven findings on harassment and violence in personal services pDL3 it expands this and derives design principles for prevention One possible approach to prevention is de-escalation training for employees The aim of the commissioned analysis is to update a systematic review of the effectiveness and success factors of de-escalation training to prevent harassment and violence which was published in 2020 by Engel et al was published in the journal Criminology Public Policy The literature search at that time took place in 2016 and is now to be updated including the studies included by Engel et al Unlike Engel et al The focus is not on police work in particular but on personal services pDL in general Empirically proven findings on the effectiveness of de-escalation training in different pDL settings should be identified evaluated and presented in a structured manner The starting point for the search are studies published from December 2016 In addition to quantitative proof of effectiveness qualitative and contextual factors influencing training success should also be taken into account - for example in relation to content target groups or institutional framework conditions The results should show under under which conditions de-escalation training is effective which training approaches have proven successful and which conditions promote sustainable implementation

Tender Bidding Type:

Publish Date: 13 Nov 2025

Deadline Date: 15 Dec 2025

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