Tk service and ucc acd solution city of arnsberg
This tender is from the country of Germany in Europe region. The tender was published by Stadt Arnsberg on 24 Mar 2026 for Tk service and ucc acd solution city of arnsberg Delivery implementation maintenance and support With this tender request for proposal hereinafter also referred to as RfP the client asks you to submit an offer for the provision of the services described in more detail in the tender documents As an appendix to the procedural guidelines the governance model and service certificates with the specific technical and functional requirements are included to provide a precise description of the scope of services On this basis a contract should then be concluded between the client and the contractor which contains the service certificates described here On the basis of this RfP the operation of the existing information and telecommunications systems should be ensured For this purpose all systems must be provided with a current software maintenance contract and a service maintenance contract In addition the UCC solution should be modern sustainable and innovative The maintenance effort should be sustainably reduced through the use of standardized and efficiently operated technologies At the same time high availability of the systems is required especially for processes with business-critical relevance In addition noticeable added value should be created for end users particularly through an intuitive user interface and user-friendly process design In the future all systems presented here should be part of a service contract so that safe operation of the overall solution is guaranteed At the same time efficient communication between service provider and client should be achieved by providing a single point of contact. The last date to submit your bid for this tender is 29 Apr 2026. This tender is for the companies specializing in Telecommunications services and similar sectors.
Tender Organisation:
Stadt Arnsberg
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
64200000 : Telecommunications services
Tender Document Type:
Tender Notice
Tender Description:
Tk service and ucc acd solution city of arnsberg Delivery implementation maintenance and support With this tender request for proposal hereinafter also referred to as RfP the client asks you to submit an offer for the provision of the services described in more detail in the tender documents As an appendix to the procedural guidelines the governance model and service certificates with the specific technical and functional requirements are included to provide a precise description of the scope of services On this basis a contract should then be concluded between the client and the contractor which contains the service certificates described here On the basis of this RfP the operation of the existing information and telecommunications systems should be ensured For this purpose all systems must be provided with a current software maintenance contract and a service maintenance contract In addition the UCC solution should be modern sustainable and innovative The maintenance effort should be sustainably reduced through the use of standardized and efficiently operated technologies At the same time high availability of the systems is required especially for processes with business-critical relevance In addition noticeable added value should be created for end users particularly through an intuitive user interface and user-friendly process design In the future all systems presented here should be part of a service contract so that safe operation of the overall solution is guaranteed At the same time efficient communication between service provider and client should be achieved by providing a single point of contact
Tender Bidding Type:
Tender Notice No:
Tender Document:
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