UC_DL_2026

The Max Planck Information and Technology (MaxIT) in Germany from Europe region has released this tender for UC_DL_2026. The subject of the proposed tender is the procurement of operational, support, project, and maintenance services for central unified communications and collaboration platforms. This includes, in particular, the existing central Cisco VoIP infrastructure for telephony, including supplementary communication components (e.g., switchboard solutions, DECT, fax, and alerting services), and, for video conferencing (with telephony functions), the central Webex cloud platform and the planned future Microsoft Teams solution or Microsoft 365. The subject of the tender is divided into two lots. The following specifies the contractual services and associated framework conditions for the Unified Communications sector for the following service areas: This EU-wide tendering procedure will select two service providers who, for the different service areas in Lot 1 and Lot 2, will: - possess in-depth manufacturer and system knowledge and ensure the operation of the respective application infrastructure and solution, particularly within the framework of second-party user support; and - maintain and further develop the functionality and usability of the deployed environments within the framework of necessary Requests for Change (technical or functional) and projects. For the videoconferencing service area, the migration or technology change from Webex to Microsoft Teams will also be supported both technically and functionally. The service areas are described in detail in Section 1.5 for Lot 1 and 1.6 for Lot 2. An estimated contract volume of €2.154 million net is expected for Lot 1 – VoIP services. The maximum value of the framework agreement is €2.585 million net. Lot 2 – video conferencing services (with telephony functions) – is expected to have an estimated contract volume of €1.981 million net. The maximum value of the framework agreement is €2.377 million net. with tender notice no. 09-MaxIT-2026 published on 09 Oct 2026. The tender is due to expire on 16 Oct 2026. This tender is sourced from Vergabe and is eligible for suppliers interested in Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment, Communications system maintenance services, IP Telephone services, Teleconferencing services, Integrated telecommunications services, System and support services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15358240.