Virtual Tourist Information - AI-based guest consultation, Lot 2 - Digital Service Platform (CMS & Playback System)
Tender Summary
The Felsenland Südeifel Tourismus GmbH in Germany from Europe region has released this tender for Felsenland Südeifel Tourismus GmbH, together with four project partners (TOURISTIK GmbH Gerolsteiner Land, Zweckverband Feriengebiet Bitburger Land, Verbandsgemeinde Prüm / Tourist-Information Prümer Land, Verbandsgemeinde Arzfeld / Tourist-Information Islek), is establishing a comprehensive, 24/7, multilingual, and accessible tourist information and advisory infrastructure in the Southern Eifel and Gerolsteiner Land regions as part of the "Virtual Tourist Information - AI-based Guest Advisory" project. The project is funded by the ERDF Rhineland-Palatinate 2021-2027 (Public Tourism Infrastructure - Tourism 4.0). This announcement concerns Lot 2 - Digital Service Platform (CMS and distribution systems): the procurement, setup, operation, and ongoing maintenance of a central digital service platform until December 31, 2038. It is the single source of truth for all tourism content and forms the common basis for the kiosk systems from Lot 1, the guests mobile devices, and the AI advisory system from Lot 3. Lots 1 (hardware) and 3 (AI advisory system) will be tendered separately. Consortia of hardware manufacturers and software/AI developers are expressly encouraged. with tender notice no. 713253-2026 published on 15 Oct 2026. The tender is due to expire on 13 Nov 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Supporting and auxiliary transport services; travel agencies services, Travel agency, tour operator and tourist assistance services, Tourist information services, Tourist guide services, Tourism consultancy services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15553720.
Tender Details
Tender NoticeTI Ref: 15553720
Tender Notice No
713253-2026
Tender Organisation
Felsenland Südeifel Tourismus GmbH
Tender Sector
Tender Service
Worldwide
Tender Region
Tender Project Location
Tender CPV
63000000 : Supporting and auxiliary transport services; travel agencies services63500000 : Travel agency, tour operator and tourist assistance services63513000 : Tourist information services63514000 : Tourist guide services875491321 : Tourism consultancy services
Tender Source
TED Europa
Tender Document Type
Competition
Tender Deadline
13 Nov 2026 28 days left
Tender Description
Felsenland Südeifel Tourismus GmbH, together with four project partners (TOURISTIK GmbH Gerolsteiner Land, Zweckverband Feriengebiet Bitburger Land, Verbandsgemeinde Prüm / Tourist-Information Prümer Land, Verbandsgemeinde Arzfeld / Tourist-Information Islek), is establishing a comprehensive, 24/7, multilingual, and accessible tourist information and advisory infrastructure in the Southern Eifel and Gerolsteiner Land regions as part of the "Virtual Tourist Information - AI-based Guest Advisory" project. The project is funded by the ERDF Rhineland-Palatinate 2021-2027 (Public Tourism Infrastructure - Tourism 4.0). This announcement concerns Lot 2 - Digital Service Platform (CMS and distribution systems): the procurement, setup, operation, and ongoing maintenance of a central digital service platform until December 31, 2038. It is the single source of truth for all tourism content and forms the common basis for the kiosk systems from Lot 1, the guests mobile devices, and the AI advisory system from Lot 3. Lots 1 (hardware) and 3 (AI advisory system) will be tendered separately. Consortia of hardware manufacturers and software/AI developers are expressly encouraged.
Tender Bidding Type
Tender Document
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Frequently Asked Questions About This Tender
Who has issued this tender, and what is it for?
The tender has been issued by Felsenland Sdeifel Tourismus GmbH in Germany. Such a type of tender falls under Supporting and auxiliary transport services; travel agencies services, Travel agency, tour operator and tourist assistance services, Tourist information services, Tourist guide services, Tourism consultancy services, within the Education & Training sector, and is listed on Tender Impulse under notice number 713253-2026.
What are the key dates for this tender?
The notice was published on 15 Oct 2026 and submissions close on 13 Nov 2026. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.
Which CPV codes apply to this tender?
It is classified under CPV codes 63000000, 63500000, 63513000, 63514000, 875491321, which correspond to Supporting and auxiliary transport services; travel agencies services, Travel agency, tour operator and tourist assistance services, Tourist information services, Tourist guide services, Tourism consultancy services. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.
Can I submit my bid for this tender to Tender Impulse?
No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to Felsenland Sdeifel Tourismus GmbH, using the method described in the original tender document, before 13 Nov 2026. Tender Impulse provides complete assistance in submitting all bids posted on its website.
How do I get the bid documents and participation details?
Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to Felsenland Sdeifel Tourismus GmbH. Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.
How can I find more tenders like this in Germany?
There are currently 31277 live tenders of 566110 total tenders from Germany on Tender Impulse. You can browse them on our Germany tenders page, or save a search combining Germany with CPV codes 63000000, 63500000, 63513000, 63514000, 875491321 - we will then email you every new match on the day it is published.
How to prepare for this bid?
Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.
Is this tender beneficial for me?
The procurement is applicable to companies in the Supporting and auxiliary transport services; travel agencies services, Travel agency, tour operator and tourist assistance services, Tourist information services, Tourist guide services, Tourism consultancy services and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.
What is the procurement trend for Virtual Tourist Information - AI-based guest consultation, Lot 2 - Digital Service Platform (CMS Playback System)?
The public procurement trends for Virtual Tourist Information - AI-based guest consultation, Lot 2 - Digital Service Platform (CMS Playback System) can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.
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