Qvik online EAM payments

The MVM Next Energiakereskedelmi Zrt. in Hungary from Europe region has released this tender for Procurement of the “Qvik online EAM payments” service within the 1st category of the “Qvik EAM payments acceptance service” dynamic procurement system established by the Contracting Authority (CA) on the subject of “Qvik payments acceptance”. This tendering phase is aimed at concluding a framework agreement with a tenderer (CA). In the second part of the framework agreement, the given procurement will be implemented by direct order in accordance with the conditions specified in the framework agreement, based on Section 105 (1) a) of the Civil Code. The framework agreement contains all the conditions of the Service, Development and other tasks specified in the Technical Description to be performed on its basis. CA intends to provide its customers receiving universal electricity and natural gas services with the possibility of paying their bills via Qvik payment solutions. By providing new innovative, digital payment solutions, CA aims to improve the customer experience and direct customers to secure and cost-effective payment solutions. AK aims to introduce the payment solution that is the subject of this procurement - online EAM payments - by the end of March 2026 at the latest. AK intends to continue to provide its customers with the currently used payment methods (bank card payment, bank transfer, group collection, blank check payment, etc.). It also intends to provide qvik payments to its customers in parallel. This tendering phase applies exclusively to services related to qvik EAM payment solutions on online platforms. Card payments are currently possible on online customer service platforms. AK intends to continue to provide the option of card payments to its customers in accordance with current practice. Providing card payments is not part of this tendering phase. AK aims to provide its customers with the option of paying invoices on MVM Next online customer service platforms (MVM Next online customer service and MVM Next application), via an EAM payment link generated on an ad hoc basis. To this end, the winning AT is tasked with: - Providing AK with the payment link required for AKs electronically issued utility bills and other collection notices, or for customer payments via electronic collection channels, or presenting the qvik QR code / qvik deeplink to AKs customers. - Providing the bank technical collection account necessary for the settlement of Qvik online EAM payment solutions and the onward transfer service to the payment account specified by AK. - Providing other services necessary for the full provision of Qvik online EAM payment solutions (in particular: management of files and messages necessary for technical and financial settlement, invalidation of payment links, complaint management, etc.) Budget: Providing 6 million successful Qvik online EAM payment solutions (transactions) for AK - and its customers.AK does not undertake to use the Framework Quantity in full. AK does not determine the minimum or maximum number of successful Qvik online EAM payment solutions (transactions) that can be called up under a direct order. Simultaneous calls are also possible during the performance of the Framework Agreement. Tasks related to the quantity called up under the first direct order under the Framework Agreement: - carrying out the Development recorded and specified in the Technical Description as specified in the Framework Agreement, the Invitation to Bid and the Public Procurement Documents, the Technical Description and the winning Bidders offer (implementation phase). In the event that the implementation phase is not necessary for successful cooperation between the Parties, Section 3.I. of the Framework Agreement shall not apply. - during the performance period until the quantity specified in the given direct order is exhausted, continuously provide the Qvik online EAM payment solution service recorded and specified in the Technical Description (hereinafter: Service) and perform other related tasks as specified in the framework agreement, the Invitation to Bid and the Public Procurement Documents, the Technical Description, and the winning Bidders offer (performance phase). Performance deadlines applicable in the implementation phase: - Preparation of the final, field-level detailed specification: the winning AT is obliged to prepare the final, field-level detailed specification in cooperation with AK within 30 days of the confirmation of the first direct order issued under the framework agreement or, failing that, of the expiry of the deadline for confirmation of the first direct order issued under the framework agreement. - Handover of the system operating according to the Technical Description for testing, thus the latest date for starting Testing: 15.12.2025. - The latest date of implementation/completion of the Development, or the latest date of commencement of the Service, i.e. live operation: 31.03.2026. - The winning AT is entitled to complete the Development before the deadline. Continuation: BT-24 code II.2.4.) Public procurement description in pointIn the event that the implementation phase is not necessary for the successful cooperation between the Parties, Section 3.I. of the Framework Agreement shall not apply. - continuously providing the Qvik online EAM payment solution service recorded and specified in the Technical Description (hereinafter referred to as the Service) and performing other related tasks as specified in the Framework Agreement, the Invitation to Bid and the Procurement Documents, the Technical Description and the winning Bidders bid during the performance period until the quantity specified in the given direct order is exhausted (performance phase). Performance deadlines applicable in the Implementation Phase: - Preparation of the final, field-level detailed specification: the winning AT is obliged to prepare the final, field-level detailed specification in cooperation with AK within 30 days of the confirmation of the first direct order issued under the Framework Agreement or, failing that, of the expiry of the deadline for confirmation of the first direct order issued under the Framework Agreement. - Handover of the system operating according to the Technical Description for testing, thus the latest date of commencement of Testing: 15.12.2025. - The latest date of implementation/completion of the Development, or the latest date of commencement of the Service, i.e. live operation: 31.03.2026. - The winning AT is entitled to complete the Development before the deadline. Continuation: BT-24 code II.2.4.) Public Procurement Description in pointIn the event that the implementation phase is not necessary for the successful cooperation between the Parties, Section 3.I. of the Framework Agreement shall not apply. - continuously providing the Qvik online EAM payment solution service recorded and specified in the Technical Description (hereinafter referred to as the Service) and performing other related tasks as specified in the Framework Agreement, the Invitation to Bid and the Procurement Documents, the Technical Description and the winning Bidders bid during the performance period until the quantity specified in the given direct order is exhausted (performance phase). Performance deadlines applicable in the Implementation Phase: - Preparation of the final, field-level detailed specification: the winning AT is obliged to prepare the final, field-level detailed specification in cooperation with AK within 30 days of the confirmation of the first direct order issued under the Framework Agreement or, failing that, of the expiry of the deadline for confirmation of the first direct order issued under the Framework Agreement. - Handover of the system operating according to the Technical Description for testing, thus the latest date of commencement of Testing: 15.12.2025. - The latest date of implementation/completion of the Development, or the latest date of commencement of the Service, i.e. live operation: 31.03.2026. - The winning AT is entitled to complete the Development before the deadline. Continuation: BT-24 code II.2.4.) Public Procurement Description in point) Public procurement description in point) Public procurement description in point with tender notice no. 710107-2026 published on 14 Oct 2026. The tender is due to expire on 12 Jan 2027. This tender is sourced from TED Europa and is eligible for suppliers interested in Payment Solutions. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15506192.