ITSM - BMC Helix Software Implementation & Support
The submission deadline for this tender has passed.
Tender Summary
The KUWAIT INTEGRATED PETROLEUM INDUSTRIES COMPANY (KIPIC) in Kuwait from Middle East region had released this tender for Procurement Plan are invited for ITSM - BMC Helix Software Implementation & Support
The Solution enables [Company] to transition current IT operations from reactive to proactive, which will operate more efficiently and effectively, preventing incidents from occurring and optimizing the use of IT assets.
Further, it will help to understand the impact of changes on the end-user state, enable complete end-to-end visibility to all user devices and improve user experience. It will increase end-user satisfaction and enhance productivity. It shall help to review current IT and Service Desk operations, third-party managed service delivery, and enable proactive problem management (eliminating repetitive L1 incidents and faster resolution of L2 and L3 incidents. It shall allow the Company application
instance to be provisioned on advanced multi-instance architecture to maintain further High Availability in compliance with the Company Disaster Recovery and Business Continuity Plan. published on 29 Aug 2023. The tender expired on 31 Dec 2023. This tender is sourced from Official Website and is eligible for suppliers interested in Software support services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 3490217.
Tender Details
Tender NoticeTI Ref: 3490217
Tender Organisation
KUWAIT INTEGRATED PETROLEUM INDUSTRIES COMPANY (KIPIC)
Tender Sector
Tender Service
Worldwide
Tender Region
Tender Project Location
Tender CPV
72261000 : Software support services
Tender Document Type
Tender Notice
Tender Deadline
31 Dec 2023 Deadline passed
Tender Description
Procurement Plan are invited for ITSM - BMC Helix Software Implementation & Support
The Solution enables [Company] to transition current IT operations from reactive to proactive, which will operate more efficiently and effectively, preventing incidents from occurring and optimizing the use of IT assets.
Further, it will help to understand the impact of changes on the end-user state, enable complete end-to-end visibility to all user devices and improve user experience. It will increase end-user satisfaction and enhance productivity. It shall help to review current IT and Service Desk operations, third-party managed service delivery, and enable proactive problem management (eliminating repetitive L1 incidents and faster resolution of L2 and L3 incidents. It shall allow the Company application
instance to be provisioned on advanced multi-instance architecture to maintain further High Availability in compliance with the Company Disaster Recovery and Business Continuity Plan.
Tender Bidding Type
Tender Document
Frequently Asked Questions About This Tender
Who has issued this tender, and what is it for?
The tender has been issued by KUWAIT INTEGRATED PETROLEUM INDUSTRIES COMPANY (KIPIC) in Kuwait. Such a type of tender falls under Software support services, within the IT-Software sector, and is listed on Tender Impulse with reference ID 3490217.
What are the key dates for this tender?
The notice was published on 29 Aug 2023 and submissions close on 31 Dec 2023. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.
Which CPV codes apply to this tender?
It is classified under CPV codes 72261000, which correspond to Software support services. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.
Can I submit my bid for this tender to Tender Impulse?
No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to KUWAIT INTEGRATED PETROLEUM INDUSTRIES COMPANY (KIPIC), using the method described in the original tender document, before 31 Dec 2023. Tender Impulse provides complete assistance in submitting all bids posted on its website.
How do I get the bid documents and participation details?
Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to KUWAIT INTEGRATED PETROLEUM INDUSTRIES COMPANY (KIPIC). Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.
How can I find more tenders like this in Kuwait?
There are currently 19 live tenders of 12504 total tenders from Kuwait on Tender Impulse. You can browse them on our Kuwait tenders page, or save a search combining Kuwait with CPV codes 72261000 - we will then email you every new match on the day it is published.
How to prepare for this bid?
Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.
Is this tender beneficial for me?
The procurement is applicable to companies in the Software support services and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.
What is the procurement trend for ITSM - BMC Helix Software Implementation Support?
The public procurement trends for ITSM - BMC Helix Software Implementation Support can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.
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