ICT Service Provider
This tender is from the country of Lebanon in Middle East region. The tender was published by MADA ASSOCIATION on 04 Aug 2023 for Tenders are invited for ICT Service Provider Closing Date: Thursday, 10. Aug 2023 Intervention Sector(s): Science & Technology Remuneration range: 1000 to 2000 (USD) Duration of Contract: 1 Year The service provider will ensure: On call-maintenance service (remote support) – Monday through Friday. Visits every 3 months to the two offices (Beirut and Tripoli), for regular maintenance for all devices. Key Task and Responsibilities Troubleshooting Internet connection for desktops, laptops, and Internet when requested Troubleshooting email access problems (sending/receiving) Troubleshooting Microsoft Office (Word, Excel, Outlook, PowerPoint) Troubleshooting printing, scanning and faxing problems Escalating and coordinating with third party suppliers of hardware when required. Anti-virus disinfection and data recovery. Maintenance of hardware. Software installations, patching and system upgrades. Provide advice on any technical issues. System cleaning and checking, provision and verifying of backup data. Add/change/delete email accounts Validate backup of electronic data performed through the backup server Confirm IT purchase requests, confirm and track IT invoices, assist with IT forecasting Build specifications and design documents for new requested software to improve operations Assist negotiating terms, contracts, and maintenance with third party suppliers if any Perform updates of critical patches on servers and critical applications Perform disk cleanup and systems check on scheduled basis Ensure appropriate backup of servers and systems Recover as best as possible systems and data from crashed applications Recommend failover and disaster recovery procedures were applicable to minimize risk of failure and ensure continuity of business operations while systems are being recovered. Interested candidates must send the following documents to procurement@mada.org.lb: Technical offer with the package of services A financial offer all-inclusive for a year. The last date to submit your bid for this tender was 10 Aug 2023. This tender is for the companies specializing in IT services and similar sectors.
*The deadline for this tender has passed.
Tender Organisation:
MADA ASSOCIATION
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
72000000 : IT services: consulting, software development, Internet and support
Tender Document Type:
Tender Notice
Tender Description:
Tenders are invited for ICT Service Provider Closing Date: Thursday, 10. Aug 2023 Intervention Sector(s): Science & Technology Remuneration range: 1000 to 2000 (USD) Duration of Contract: 1 Year The service provider will ensure: On call-maintenance service (remote support) – Monday through Friday. Visits every 3 months to the two offices (Beirut and Tripoli), for regular maintenance for all devices. Key Task and Responsibilities Troubleshooting Internet connection for desktops, laptops, and Internet when requested Troubleshooting email access problems (sending/receiving) Troubleshooting Microsoft Office (Word, Excel, Outlook, PowerPoint) Troubleshooting printing, scanning and faxing problems Escalating and coordinating with third party suppliers of hardware when required. Anti-virus disinfection and data recovery. Maintenance of hardware. Software installations, patching and system upgrades. Provide advice on any technical issues. System cleaning and checking, provision and verifying of backup data. Add/change/delete email accounts Validate backup of electronic data performed through the backup server Confirm IT purchase requests, confirm and track IT invoices, assist with IT forecasting Build specifications and design documents for new requested software to improve operations Assist negotiating terms, contracts, and maintenance with third party suppliers if any Perform updates of critical patches on servers and critical applications Perform disk cleanup and systems check on scheduled basis Ensure appropriate backup of servers and systems Recover as best as possible systems and data from crashed applications Recommend failover and disaster recovery procedures were applicable to minimize risk of failure and ensure continuity of business operations while systems are being recovered. Interested candidates must send the following documents to procurement@mada.org.lb: Technical offer with the package of services A financial offer all-inclusive for a year
Tender Bidding Type:
Tender Notice No:
Tender Document:
- 1 week to go
- 15 Days to go
- More than 15 days to go
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