Microsoft All-Of-Government Services Transformation

The DEPARTMENT OF TRANSPORTATION, COMMUNICATIONS AND INFRASTRUCTURE in Micronesia, Federated States of from Australia region had released this tender for Expression of Interest are invited for Microsoft All-Of-Government Services Transformation Project Title: Digital Federated States of Micronesia Project Borrower Bid Reference: FM-DOTCI-340068-CS-CQS-2 Procurement Method: Consultant Qualification Selection Submission Deadline Date/Time: Mar 31, 2023 17:00 Notice No: OP00218161 The FSM government has decided to remain with Microsoft's capabilities and move to its Azure cloud-based services. There is an existing contract for Microsoft Office 365 capability, but it is not configured and has not been deployed to cater for an enterprise (government) capability. Implementing an appropriate government enterprise solution is a foundational step to support FSM's digital aspirations for Government. This assignment focuses on assisting the Government, through the FSM Digital Project, with assessing, developing the appropriate government requirements, licensing arrangements, and implementation, migration and operational support plans to enable a secure mail and information collaboration capability for FSM. The project is called the FSM Mail and Collaboration Suite Rollout (FSMMCSR) The assignment will be split into two distinct phases, with Phase 1 focusing on the planning and design of the proposed services and Phase 2 focusing on the implementation and migration to the new services, with associated training. For Phase 1, the assignment is to prepare and propose the implementation of the following critical outputs: An assessment and analysis of the current state of the FSM Government ICT ecosystem, including the existing deployment of MSO365 , and define the services that Azure cloud services and the MSO365 toolset can replace. A comprehensive implementation plan of MSO365 and Azure Cloud for the FSM Federal Government, accompanied with a migration plan to migrate earmarked legacy services to the new environment. A support and operations plan for the new services, defining any new support frameworks or processes required for operational support. A capacity building and implementation plan for users, administrators, and support staff of the FSM federal government. This assignment is a vital part of the Digital FSM Project, which has its development objective "To expand access to the internet, promote private sector investment in digital services, and establish the critical foundations for digital government services and the digital economy in the Recipient's territory." This terms of reference include all activities for Phase 1 of the engagement. The scope of Phase 2 will be defined by the outputs of Phase 1, and will be subject to negotiation with and performance of the successful supplier of Phase 1 The detailed Terms of Reference (TOR) for the assignment will be available from https://dofa.gov.fm/vacancies or by emailing the project officer Mr Raynard Kermen - raynard.kermen@tci.gov.fm. The Department of Transportation, Communications and Infrastructure now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The attention of interested Consultants is drawn to paragraph 3.14, 3.16 and 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers dated July 2016, revised November 2017 and August 2018 (“the Regulations”), setting forth the World Bank’s policy on conflict of interest. The best qualified firm to carry out the services will be selected in accordance with the Consultant’s Qualifications Based Selection (CQS) method set out in the Regulations, and based on the following criteria: Qualifications The following minimum qualifications and experience are required and will be used to evaluate the Consultant which shall be a firm. Mandatory The 'Firm' experience Prior experience in successfully deploying Microsoft solutions (MS0365, Exchange and Azure) in at least one country across organizations in Government using the Microsoft deployment methodologies and toolset, Experience in designing and undertaking a consultation process to identify government business requirements and translating this into technical and commercial outcomes with the stakeholders concerning Microsoft products; Understanding of the principles of digitization through the Microsoft set of technologies and its implications on all of the following competencies; Data protection & privacy Cybersecurity E-Government Service Citizen Services Relevant commercial experience in advising and developing enterprise cross-government Microsoft licensing agreements with a deep understanding of the design of all-of-government licensing operating models The project, Change, Governance, Training and technical capability to deliver an end-to-end outcome as a supplier Technical Capability Microsoft Gold Partner status or similar, with specialisation in Microsoft O365, Exchange and Azure Experience in delivering complex projects in the Government sectors, specifically Microsoft O365, Exchange and Azure platforms Demonstrable capability in delivering end-to-end architecture, design and project implementation services across multiple government agencies or equivalent businesses on the Microsoft platforms, including the provision of Government-level cybersecurity architecture and technical controls in a secure Microsoft environment Demonstrable project delivery capability in deploying technology portfolio projects, including managing risk and multiple stakeholder's expectations for delivery Demonstrable change management expertise to manage the impact of projects on people and devising intervention and support solutions to ensure success Capabilities of the firm: Individuals with Microsoft certification and experience in security, configuration, deployment and support of the Microsoft Azure cloud Individuals with Microsoft certification and experience in configuration, implementation and support of the Microsoft Office 365 application and platform Individuals with Portfolio and Project Management certifications with experience in delivering complex projects Individuals with Change management Certification and communication backgrounds Individuals with Business Analysis certification and experience in business requirement definition for the Microsoft and Azure platforms. with tender notice no. FM-DOTCI-340068-CS-CQS-2 published on 15 Mar 2023. The tender expired on 31 Mar 2023. This tender is sourced from Official Website and is eligible for suppliers interested in Software-related services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 2912328.