DAS Innovatie- en adviesdiensten

The Gemeente Den Haag in Netherlands from Europe region has released this tender for The Municipality of The Hague faces increasingly complex societal challenges that require new solutions, innovative working methods, and additional expertise. To respond adequately to this, various domains and departments within the Municipality are investing in innovation and in strengthening their own innovation capacity. During the development and implementation of innovation processes, there is regularly a need for additional, specialized expertise and support from external parties. This need may vary depending on the issue, phase of the innovation process, and organizational unit. To deploy this expertise in a flexible, efficient, and transparent manner, the Municipality has opted to establish a Dynamic Purchasing System (DPS). Within this DPS, market parties that meet the established admission and eligibility requirements can be admitted and compete for further assignments. Schuldenlab070 is taking the initiative to establish a Dynamic Purchasing System (DPS), aimed at guiding and supporting innovation processes within the entire municipal organization (Municipality of The Hague). Within this DPS, the various domains and departments can engage specialized innovation parties on demand and as needed. The aim of this is to deploy expertise flexibly to strengthen the organizations own innovation capacity, and to carry out activities more efficiently, effectively, and sustainably. The starting point for the assignments requested within this DAS is the innovation process as used by, among others, Schuldenlab070 and EC-DISC (Expertise Centre for Digital Innovation and Smart City). Within these processes, concepts, experiments, and pilots are set up and validated according to a fixed and phased approach. The innovation process encompasses various standard services to guide and support innovation (processes), including, for example: -Problem analysis, trend analysis, and strategic exploration; -Facilitating and guiding processes, workshops, and co-creation trajectories; -Guiding the development and elaboration of innovative concepts; -Project management and program guidance; -Monitoring and evaluation, including social cost-benefit analyses (SCBA) and impact and effect measurements. In addition, events are regularly organized and training sessions are provided that are separate from the innovation process. The DAS is subdivided into different phases of the innovation process. For the purpose of the design and implementation of the DAS, these categories are displayed as lots in Mercell/TenderNed. Applicants must indicate in their application for admission for which phase(s) they wish to be considered. It is permitted to register for one, several, or all phases, provided that the requirements applicable to that phase are met.Although the municipality will primarily issue assignments within this DAS in the field of process facilitation for social and physical innovation, assignments may also be requested at the intersection of social and digital innovation. This could include the deployment of Artificial Intelligence (AI) and other digital technologies to support innovation, service delivery, and decision-making, aimed at addressing societal challenges more effectively. Process facilitation falls under this DAS, but not the actual product development of the digital tools or systems. Issues whose primary objective consists of research, customer journey research, service design, or UX design do not fall within the scope of this DAS. These fall under the municipality-wide framework agreement for the hiring of Research, Service Design, and User Experience Design (UX) staff. with tender notice no. 697168-2026 published on 09 Oct 2026. The tender is due to expire on 19 Nov 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Research and development consultancy services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15394172.