ERP system covering HR, payroll, financial and accounting services, and education management in Wrocław Municipality facilities

The IT Services Center in Wrocław in Poland from Europe region has released this tender for The subject of the order has been divided into a basic order and one implemented under the option right. 1. The subject of the order under the basic order is: a. Conducting a System Analysis by the Contractor and preparing a System Analysis document for the requirements with "Must Be" priorities, as well as with "Should Be" priorities offered by the Contractor indicated in Appendix No. 1 to the agreement for Customers in the scope of MKD, MPL, MFK, MEI, MPP, MKZP, MAOB, MTA, b. Preparing the System in test and production versions according to the system analysis requirements for Customers, c. Making the System available in test and production versions for use by Customers, d. Migrating data from existing systems used by Customers to the System, e. Providing On-Site Assistance services for Customers in a total amount of no more than 200 man-hours, f. Preparing and submitting Customer Documentation to the Ordering Party, g. Granting a license for Customers to use the System in test and production versions, h. Provision of Maintenance Services for Customers for a period of 12 months from the date of completion of the provision of Initial Maintenance Services by the Contractor or from the date of making the System available in a production version for use by Customers in the event that Initial Maintenance Services are not provided, i. Creation and submission to the Ordering Party of a dump of the Ordering Party's transactional data collected in the System until the date of termination of the Agreement in any open format with a description of their structure and connections in the Administrative Documentation, including the requirements indicated in point 8 of Annex No. 7. 2. The subject of the order covered by the option right is: a. Provision of Initial Maintenance Services for Customers from the date of Making the System Available for Use until the date of the actual commencement of its production use by the Ordering Party for a maximum of 11 months, b. Conducting a System Analysis by the Contractor and preparing a new version of the System Analysis document for the requirements with the priorities "Must Be", "Should Be" offered by the Contractor and "Option" ordered by the Ordering Party indicated in Annex No. 1 to the agreement for Customers and/or Additional clients in the field of: MZFS, MPŻ, MSM, MPLG, MDES and MRU, c. Provision of Maintenance Services for Customers, after the end of the 12-month period of provision of Maintenance Services in the basic order, - for a maximum period of 48 calendar months, provided that the option within the scope of Maintenance Services may be activated successively, for 12 months, in the form of a declaration by the Ordering Party, submitted no later than 30 days before the start of the next maintenance period, d. Successive preparation of the Modules ordered by the Ordering Party in test and production versions for indicated additional Customers in accordance with the requirements of the System Analysis referred to in points 1 letter a and 2 letter b. b above, e. Successive installation and configuration of the Modules ordered by the Ordering Party in an agreed manner on the agreed resources for additional Clients, f. Successive migration of data from the existing systems used by additional Clients to the Modules ordered by the Ordering Party, g. Successive provision of the On-Site Assistance service for additional Clients in a total number of not more than 800 man-hours, h. Successively preparing and submitting to the Ordering Party the Documentation of the Modules ordered by the Ordering Party for the Additional Clients area, i. Providing Initial maintenance services for individual Modules for additional Clients, j. Providing Maintenance Services for additional Clients after the Modules ordered by the Ordering Party have been made available for use by the additional Client, for a period of maximum 48 calendar months, provided that the option within the scope of Maintenance Services may be activated successively for 12 months, k. Successively conducting training for 100 groups of Module Users for Clients and/or additional Clients, ordered by the Ordering Party as needed, l. Conducting training for Administrators (1 group), m. Granting a license to use the Modules ordered by the Ordering Party in test and production versions for additional Clients, n. Providing Development Services in a maximum amount of 1,000 Man-Hours, o. Preparing and delivering to the Ordering Party a System image (along with a list of licenses required to run the System from this image), which will enable its placement on other resources selected by the Ordering Party, in accordance with the Administrative Documentation updated as of the date of image delivery, including the requirements indicated in point 8 of Appendix No. 7; p. Activating data encryption in the Modules ordered by the Ordering Party under the "Options" priority requirements for Clients and/or additional Clients indicated by the Ordering Party; q. Fulfilling the remaining "Options" priority requirements within the Modules for Clients and/or additional Clients indicated by the Ordering Party. 3. The Ordering Party anticipates that the option right will cover a maximum of 10 additional Clients within a single order. A detailed description of the subject matter of the order, in particular the quality requirements and the terms of execution of the basic order and the order under the option right, is provided in the appendix to the ToR – Draft Agreement and in the appendix to the Draft Agreement – ​​Detailed Description of the Subject Matter of the Order (DOC). with tender notice no. 670631-2026 published on 30 Sep 2026. The tender is due to expire on 15 Oct 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Enterprise resource planning software package, Time accounting or human resources software package. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15033450.