ERP system covering HR, payroll, financial and accounting services, and education management in Wrocław Municipality facilities

The IT Services Center in Wrocław in Poland from Europe region has released this tender for The subject of the order was divided into a basic order and an order implemented under the option right. 1. The subject of the order under the basic order is: a. Conducting a System Analysis by the Contractor and preparing a System Analysis document for the requirements with "Must Be" priorities, as well as with "Should Be" priorities offered by the Contractor indicated in Appendix No. 1 to the agreement for Customers in the scope of MKD, MPL, MFK, MEI, MPP, MKZP, MTA, b. Preparing the System in a test and production version according to the requirements of the system analysis for Customers, c. Making the System available in a test and production version for use by Customers, d. Migrating data from the existing systems used by Customers to the System, e. Providing the On-Site Assistance service for Customers in a total amount not exceeding 100 man-hours, f. Preparing and submitting Documentation for Customers to the Ordering Party, g. Granting a license for Customers to use the System in a test and production version, h. Providing Maintenance Services for Customers for a period of 12 months from the moment of completion of the provision of Initial maintenance services or from the moment the System is made available in the production version for use by Customers in the event that Initial Maintenance Services are not provided, i. Creating and providing the Ordering Party with a dump of the Ordering Party's transactional data collected in the System until the date of termination of the Agreement in any open format with a description of their structure and connections in the Administrative Documentation, including the requirements indicated in point 8 of Annex No. 7. 2. The subject of the order covered by the option right is: a. Provision of Initial Maintenance Services for Customers from the date of Making the System Available for Use until the date of the actual commencement of its production use by the Ordering Party for a maximum of 11 months, b. Conducting a System Analysis by the Contractor and preparing a new version of the System Analysis document for the requirements with the priorities "Must Be", "Should Be" offered by the Contractor and "Option" ordered by the Ordering Party indicated in Annex No. 1 to the Agreement for Customers and/or additional Customers in the scope of: MZFS, MPŻ, MSM, MRU and MTA, c. Provision of Services Maintenance for Customers, after the end of the 12-month period of provision of Maintenance Services in the basic order, - for a maximum period of 48 calendar months, provided that the option within the scope of Maintenance Services may be activated successively, for 12 months, in the form of a declaration by the Ordering Party, submitted no later than 30 days before the start of the next maintenance period, d. Successive preparation of the Modules ordered by the Ordering Party in test and production versions for indicated Customers / Additional Customers in accordance with the requirements of the System Analysis referred to in point 1 letter a and 2 letter b above, e.Successive installation and configuration of the Modules ordered by the Ordering Party in an agreed manner on the agreed resources for the Customers / Additional Customers, f. Successive migration of data from the existing systems used by the Customers / Additional Customers to the Modules ordered by the Ordering Party under the option right, g. Successive provision of the On-Site Assistance service for the Customers / Additional Customers in a total number of not more than 400 man-hours, h. Successive preparation and submission to the Ordering Party of the Documentation of the Modules ordered by the Ordering Party for the Customers / Additional Customers area, i. Provision of Initial maintenance services for individual Modules implemented under the option right for the Customers / Additional Customers, j. Provision of Maintenance Services for the Customers / Additional Customers after the Modules ordered by the Ordering Party under the option right for use by the Customer / Additional Customer have been made available for a maximum period of 48 calendar months, provided that the option in the scope of Maintenance Services may be activated successively for 12 months, k. Successive conducting of training for 100 groups of Users of the Modules for Customers and/or Customers additional, ordered by the Ordering Party in accordance with the needs, l. Conducting training for Administrators (1 group), m. Granting a license to use the Modules ordered by the Ordering Party under the option right in test and production versions for Clients/Additional Clients, n. Provision of Development Services in a maximum amount of 1,000 Man-Hours, o. Preparation and delivery to the Ordering Party of an image of the System (together with a list of licenses necessary to run the System from this image), which will enable its placement on other resources selected by the Ordering Party, in accordance with the Administrative Documentation updated as of the date of image delivery, including the requirements indicated in point 8 of Appendix No. 7; p. Launching data encryption in the Modules ordered by the Ordering Party under the requirements with priority "Options" for Clients and/or additional Clients indicated by the Ordering Party; q. Implementation of the remaining requirements with priority "Options" within the Modules for Clients and/or additional Clients indicated by the Ordering Party. r. Implementation of requirements WA.1.1.1 - W-AA.4.1.31 for parts of the System outside the Employee Portal. 3. The Ordering Party anticipates that the option right will cover a maximum of 10 Clients/Additional Clients within a single order. A detailed description of the subject of the order, in particular the quality requirements and the terms of execution of the basic order and the order under the option right, is provided in the appendix to the SWZ – Draft Agreement and in the appendix to the Draft Agreement – ​​Detailed Description of the Subject of the Order (DOS).Successive migration of data from existing systems used by Clients/Additional Clients to Modules ordered by the Ordering Party under the option right, g. Successive provision of the On-Site Assistance service for Clients/Additional Clients in a total number of not more than 400 man-hours, h. Successive preparation and submission to the Ordering Party of the Documentation of Modules ordered by the Ordering Party for the area of ​​Clients/Additional Clients, i. Provision of Initial maintenance services for individual Modules implemented under the option right for Clients/Additional Clients, j. Provision of Maintenance Services for Clients/Additional Clients after the Modules ordered by the Ordering Party under the option right for use by the Client/Additional Client have been made available to the Client/Additional Client, for a period of maximum 48 calendar months, provided that the option in the scope of Maintenance Services may be activated successively for 12 months, k. Successive conducting of training for 100 groups of Users of Modules for Clients and/or additional Clients, ordered by the Ordering Party as needed, l. Conducting training for Administrators (1 group), m. Granting a license to use of the Modules ordered by the Ordering Party under the option right in test and production versions for Clients/Additional Clients, n. Provision of Development Services in a maximum amount of 1,000 Man-Hours, o. Preparation and delivery to the Ordering Party of a System image (together with a list of licenses necessary to run the System from this image), which will enable its location on other resources selected by the Ordering Party, in accordance with the Administrative Documentation updated as of the date of image delivery, including the requirements indicated in point 8 of Appendix No. 7; p. Activation of data encryption in the Modules ordered by the Ordering Party under the requirements with priority "Options" for Clients and/or additional Clients indicated by the Ordering Party; q. Implementation of the remaining requirements with priority "Options" within the Modules for Clients and/or additional Clients indicated by the Ordering Party. r. Activation of requirements WA.1.1.1 - W-AA.4.1.31 for part of the System outside the Employee Portal. 3. The Ordering Party anticipates that the option right will cover a maximum of 10 Clients/Additional Clients within a single order. A detailed description of the subject matter of the order, in particular the quality requirements and the terms of execution of the basic order and the order under the option right, is provided in the appendix to the Technical Specifications – Draft Agreement and in the appendix to the Draft Agreement – ​​Detailed Description of the Subject Matter of the Order (DOS).Successive migration of data from existing systems used by Clients/Additional Clients to Modules ordered by the Ordering Party under the option right, g. Successive provision of the On-Site Assistance service for Clients/Additional Clients in a total number of not more than 400 man-hours, h. Successive preparation and submission to the Ordering Party of the Documentation of Modules ordered by the Ordering Party for the area of ​​Clients/Additional Clients, i. Provision of Initial maintenance services for individual Modules implemented under the option right for Clients/Additional Clients, j. Provision of Maintenance Services for Clients/Additional Clients after the Modules ordered by the Ordering Party under the option right for use by the Client/Additional Client have been made available to the Client/Additional Client, for a period of maximum 48 calendar months, provided that the option in the scope of Maintenance Services may be activated successively for 12 months, k. Successive conducting of training for 100 groups of Users of Modules for Clients and/or additional Clients, ordered by the Ordering Party as needed, l. Conducting training for Administrators (1 group), m. Granting a license to use of the Modules ordered by the Ordering Party under the option right in test and production versions for Clients/Additional Clients, n. Provision of Development Services in a maximum amount of 1,000 Man-Hours, o. Preparation and delivery to the Ordering Party of a System image (together with a list of licenses necessary to run the System from this image), which will enable its location on other resources selected by the Ordering Party, in accordance with the Administrative Documentation updated as of the date of image delivery, including the requirements indicated in point 8 of Appendix No. 7; p. Activation of data encryption in the Modules ordered by the Ordering Party under the requirements with priority "Options" for Clients and/or additional Clients indicated by the Ordering Party; q. Implementation of the remaining requirements with priority "Options" within the Modules for Clients and/or additional Clients indicated by the Ordering Party. r. Activation of requirements WA.1.1.1 - W-AA.4.1.31 for part of the System outside the Employee Portal. 3. The Ordering Party anticipates that the option right will cover a maximum of 10 Clients/Additional Clients within a single order. A detailed description of the subject matter of the order, in particular the quality requirements and the terms of execution of the basic order and the order under the option right, is provided in the appendix to the Technical Specifications – Draft Agreement and in the appendix to the Draft Agreement – ​​Detailed Description of the Subject Matter of the Order (DOS).Provision of Initial Maintenance Services for individual Modules implemented under the option right for Clients/Additional Clients, j. Provision of Maintenance Services for Clients/Additional Clients after the Modules ordered by the Ordering Party under the option right have been made available for use by the Client/Additional Client, for a maximum period of 48 calendar months, provided that the option within the scope of Maintenance Services may be activated successively for 12 months, k. Successive training for 100 groups of Module Users for Clients and/or additional Clients, ordered by the Ordering Party in accordance with the needs, l. Conducting training for Administrators (1 group), m. Granting a license to use the Modules ordered by the Ordering Party under the option right in test and production versions for Clients/Additional Clients, n. Provision of Development Services in a maximum amount of 1,000 Man-Hours, o. Preparation and delivery to the Ordering Party of a System image (together with a list of licenses necessary to run the System from this image), which will enable its placement on other resources selected by the Ordering Party, in accordance with the Documentation Administrative updated as of the date of image transfer, including the requirements indicated in point 8 of Appendix No. 7; p. Activation of data encryption in the Modules ordered by the Ordering Party under the “Options” priority requirements for Clients and/or additional Clients indicated by the Ordering Party; q. Implementation of the remaining “Options” priority requirements within the Modules for Clients and/or additional Clients indicated by the Ordering Party. r. Activation of requirements WA.1.1.1 - W-AA.4.1.31 for parts of the System outside the Employee Portal. 3. The Ordering Party anticipates that the option right will cover a maximum of 10 Clients / Additional Clients under a single order. A detailed description of the subject matter of the order, in particular the quality requirements and conditions for the execution of the basic order and the order under the option right, is indicated in the appendix to the SWZ – Draft Agreement and in the appendix to the Draft Agreement – ​​Detailed Description of the Subject Matter of the Order (DOC).Provision of Initial Maintenance Services for individual Modules implemented under the option right for Clients/Additional Clients, j. Provision of Maintenance Services for Clients/Additional Clients after the Modules ordered by the Ordering Party under the option right have been made available for use by the Client/Additional Client, for a maximum period of 48 calendar months, provided that the option within the scope of Maintenance Services may be activated successively for 12 months, k. Successive training for 100 groups of Module Users for Clients and/or additional Clients, ordered by the Ordering Party in accordance with the needs, l. Conducting training for Administrators (1 group), m. Granting a license to use the Modules ordered by the Ordering Party under the option right in test and production versions for Clients/Additional Clients, n. Provision of Development Services in a maximum amount of 1,000 Man-Hours, o. Preparation and delivery to the Ordering Party of a System image (together with a list of licenses necessary to run the System from this image), which will enable its placement on other resources selected by the Ordering Party, in accordance with the Documentation Administrative updated as of the date of image transfer, including the requirements indicated in point 8 of Appendix No. 7; p. Activation of data encryption in the Modules ordered by the Ordering Party under the “Options” priority requirements for Clients and/or additional Clients indicated by the Ordering Party; q. Implementation of the remaining “Options” priority requirements within the Modules for Clients and/or additional Clients indicated by the Ordering Party. r. Activation of requirements WA.1.1.1 - W-AA.4.1.31 for parts of the System outside the Employee Portal. 3. The Ordering Party anticipates that the option right will cover a maximum of 10 Clients / Additional Clients under a single order. A detailed description of the subject matter of the order, in particular the quality requirements and conditions for the execution of the basic order and the order under the option right, is indicated in the appendix to the SWZ – Draft Agreement and in the appendix to the Draft Agreement – ​​Detailed Description of the Subject Matter of the Order (DOC).Granting a license to use the Modules ordered by the Ordering Party under the option right in test and production versions for Clients/Additional Clients, n. Provision of Development Services in a maximum amount of 1,000 Man-Hours, o. Preparing and delivering to the Ordering Party a System image (together with a list of licenses necessary to run the System from this image), which will enable its location on other resources selected by the Ordering Party, in accordance with the Administrative Documentation updated as of the date of image delivery, including the requirements indicated in point 8 of Appendix No. 7; p. Activating data encryption in the Modules ordered by the Ordering Party under the “Options” priority requirements for Clients and/or additional Clients indicated by the Ordering Party; q. Implementing the remaining “Options” priority requirements within the Modules for Clients and/or additional Clients indicated by the Ordering Party. r. Activating requirements WA.1.1.1 - W-AA.4.1.31 for parts of the System outside the Employee Portal. 3. The Ordering Party anticipates that the option right will cover a maximum of 10 Clients/Additional Clients within a single order. A detailed description of the subject matter of the order, in particular the quality requirements and the terms of execution of the basic order and the order under the option right, is provided in the appendix to the Technical Specifications – Draft Agreement and in the appendix to the Draft Agreement – ​​Detailed Description of the Subject Matter of the Order (DOS).Granting a license to use the Modules ordered by the Ordering Party under the option right in test and production versions for Clients/Additional Clients, n. Provision of Development Services in a maximum amount of 1,000 Man-Hours, o. Preparing and delivering to the Ordering Party a System image (together with a list of licenses necessary to run the System from this image), which will enable its location on other resources selected by the Ordering Party, in accordance with the Administrative Documentation updated as of the date of image delivery, including the requirements indicated in point 8 of Appendix No. 7; p. Activating data encryption in the Modules ordered by the Ordering Party under the “Options” priority requirements for Clients and/or additional Clients indicated by the Ordering Party; q. Implementing the remaining “Options” priority requirements within the Modules for Clients and/or additional Clients indicated by the Ordering Party. r. Activating requirements WA.1.1.1 - W-AA.4.1.31 for parts of the System outside the Employee Portal. 3. The Ordering Party anticipates that the option right will cover a maximum of 10 Clients/Additional Clients within a single order. A detailed description of the subject matter of the order, in particular the quality requirements and the terms of execution of the basic order and the order under the option right, is provided in the appendix to the Technical Specifications – Draft Agreement and in the appendix to the Draft Agreement – ​​Detailed Description of the Subject Matter of the Order (DOS). with tender notice no. 715169-2026 published on 16 Oct 2026. The tender is due to expire on 30 Oct 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Educational software package, Time accounting or human resources software package, Enterprise resource planning software package, Payroll management services, Human resources management consultancy services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15598755.