Provision of IP telephony system maintenance services

The Ministerstwo Funduszy i Polityki Regionalnej in Poland from Europe region has released this tender for 1. The subject of the order is the provision of IP telephony system maintenance services. 2. The description of the Subject Matter of the Order (SPO) is included in Appendix No. 1 to the ToR - Description of the Subject Matter of the Order (SPO). An agreement will be concluded with the Contractor whose offer is deemed the most advantageous on the terms specified in the PPU. The Ordering Party allows for the possibility of amending the concluded agreement, pursuant to Article 455 of the Act, in the manner and under the terms described in detail in the PPU. 3. The Ordering Party does not allow for the award of the order referred to in Article 214 paragraph 1 items 7 and 8 of the Act. 4. The Ordering Party does not allow the Contractor to conduct an on-site inspection or verify the documents necessary to perform the order, referred to in Article 131 paragraph 2 of the Act. 5. The Ordering Party hereby informs that the remuneration is financed from European Union funds under the Technical Assistance Programme for European Funds 2021-2027 and from the state budget. 6. The Ordering Party does not require a deposit. 7. The Ordering Party reserves the right to first examine and evaluate the offers and then conduct a subjective qualification of the Contractor. 8. Before signing the contract, the Contractor is obligated to provide a performance bond in the amount of 5% of the total gross price specified in the bid for the execution of the order. The bond may be provided, at the contractors discretion, in one or more of the following forms: 1) cash; 2) bank guarantees or sureties from a cooperative savings and credit union, provided that the unions obligation is always a monetary obligation; 3) bank guarantees; 4) insurance guarantees; 5) sureties granted by entities referred to in Art. 6b, paragraph 5, item 2 of the Act of 9 November 2000 on the establishment of the Polish Agency for Enterprise Development. More information on the performance bond can be found in Chapter 16 of the ToR. 9. Unlimited, full and direct access to the procurement documents is available free of charge at: https://zamowienia.mfipr.gov.pl, tab “List of PZP proceedings”, tab “Current”, procedure number BDG-V.2611.66.2026.MD. 10. A full description of the procedure, including the description and form of documents submitted in the proceedings, can be found in the Specification of Contract Terms. 11. The procurement will be implemented within the following timeframes: 1) Stage I – 24 months: a) from 11 January 2027, if the contract is concluded before 11 January 2027, or b) from the date of conclusion of the contract, if the contract is concluded after 10 January 2027; 2) Stage II: a) from conclusion of the contract to 11 January 2027 in the case of concluding the contract before 11 January 2027 or b) within 5 business days from conclusion of the contract, in the case of concluding the contract after 10 January 2027; 3) Stage III: a) from conclusion of the contract to 10 January 2027 in the case of concluding the contract before 10 January 2027 or b) within 5 business days from conclusion of the contract, in the case of concluding the contract after 10 January 2027; 4) Stage IV – 24 months: a) from 11 January 2027, in the case of concluding the contract before 1101.2027 or b) from the date of conclusion of the contract, if the contract is concluded after 10.01.2027. 13. Communication between the Ordering Party and contractors shall take place in Polish via the Purchasing Platform at https://zamowienia.mfipr.gov.pl/. The Ordering Party does not envisage communicating with contractors in any other manner than electronic means. The documentation of this procedure has been published on the Platform. Detailed information on the manner of communication between the Ordering Party and contractors and the manner of transmitting declarations and documents is included in R. 2 of the Technical Specifications. 14. Technical and organizational requirements regarding electronic correspondence: 1. The Ordering Party, in accordance with § 11 sec. 2 of the Regulation of the Prime Minister of December 30, 2020, on the method of preparing and transmitting information and technical requirements for electronic documents and electronic means of communication in public procurement procedures or competitions (Journal of Laws of 2020, item 2452) specifies the necessary hardware and application requirements enabling work on the Purchasing Platform, including information on the connection specifications, i.e.: a) Permanent access to the Internet with a guaranteed bandwidth of not less than 512 kb/s; b) A PC or MAC computer that meets the requirements of the installed operating system and the requirements of the web browser used; c) Any web browser in a version supported by the manufacturer that supports TLS 1.2 installed; d) Acrobat Reader or other software that supports files in .pdf format installed. 2. The Ordering Party, in accordance with § 11 sec. 2 of the aforementioned The regulation specifies the permissible formats of transmitted data, i.e. files up to 2 GB in txt, rtf, pdf, xps, odt, ods, odp, doc, xls, ppt, docx, xlsx, pptx, csv, jpg, jpeg, tif, tiff, geotiff, png, svg, wav, mp3, avi, mpg, mpeg, mp4, m4a, mpeg4, ogg, ogv, zip, tar, gz, gzip, 7z, html, xhtml, css, xml, xsd, gml, rng, xsl, xslt, TSL, XMLsig, XAdES, CAdES, ASIC, XMLenc. 3. Detailed information on the manner of communication between the Ordering Party and Contractors and the manner of transmitting declarations and documents is contained in R. 2 of the Specifications.on the method of preparing and transmitting information and technical requirements for electronic documents and electronic means of communication in public procurement procedures or competitions (Journal of Laws of 2020, item 2452) specifies the necessary hardware and application requirements enabling work on the Purchasing Platform, including information on the connection specifications, i.e.: a) Permanent access to the Internet with a guaranteed bandwidth of not less than 512 kb/s; b) A PC or MAC computer that meets the requirements of the installed operating system and the requirements of the web browser used; c) Any web browser in a version supported by the manufacturer that supports TLS 1.2 installed; d) Acrobat Reader or other software that supports files in .pdf format installed. 2. The Ordering Party, in accordance with § 11 section 2 of the aforementioned, The regulation specifies the permissible formats of transmitted data, i.e. files up to 2 GB in txt, rtf, pdf, xps, odt, ods, odp, doc, xls, ppt, docx, xlsx, pptx, csv, jpg, jpeg, tif, tiff, geotiff, png, svg, wav, mp3, avi, mpg, mpeg, mp4, m4a, mpeg4, ogg, ogv, zip, tar, gz, gzip, 7z, html, xhtml, css, xml, xsd, gml, rng, xsl, xslt, TSL, XMLsig, XAdES, CAdES, ASIC, XMLenc. 3. Detailed information on the manner of communication between the Ordering Party and Contractors and the manner of transmitting declarations and documents is contained in R. 2 of the Specifications.on the method of preparing and transmitting information and technical requirements for electronic documents and electronic means of communication in public procurement procedures or competitions (Journal of Laws of 2020, item 2452) specifies the necessary hardware and application requirements enabling work on the Purchasing Platform, including information on the connection specifications, i.e.: a) Permanent access to the Internet with a guaranteed bandwidth of not less than 512 kb/s; b) A PC or MAC computer that meets the requirements of the installed operating system and the requirements of the web browser used; c) Any web browser in a version supported by the manufacturer that supports TLS 1.2 installed; d) Acrobat Reader or other software that supports files in .pdf format installed. 2. The Ordering Party, in accordance with § 11 section 2 of the aforementioned, The regulation specifies the permissible formats of transmitted data, i.e. files up to 2 GB in txt, rtf, pdf, xps, odt, ods, odp, doc, xls, ppt, docx, xlsx, pptx, csv, jpg, jpeg, tif, tiff, geotiff, png, svg, wav, mp3, avi, mpg, mpeg, mp4, m4a, mpeg4, ogg, ogv, zip, tar, gz, gzip, 7z, html, xhtml, css, xml, xsd, gml, rng, xsl, xslt, TSL, XMLsig, XAdES, CAdES, ASIC, XMLenc. 3. Detailed information on the manner of communication between the Ordering Party and Contractors and the manner of transmitting declarations and documents is contained in R. 2 of the Specifications. with tender notice no. 705927-2026 published on 13 Oct 2026. The tender is due to expire on 12 Nov 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Maintenance services of telecommunications equipment, System maintenance services, Telecommunications-infrastructure maintenance services, Communications system maintenance services, IP Telephone services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15464921.