“Provision of specialist residential care services for people with mental disorders for clients of the Municipal Social Welfare Centre in Siemianowice Śląskie in 2027.”

The MUNICIPAL SOCIAL WELFARE CENTER in Poland from Europe region has released this tender for The contract covers the provision of specialized care services in the home for individuals with mental disorders for clients of the Municipal Social Welfare Center in Siemianowice Śląskie, 7 days a week, from 6:00 a.m. to 9:00 p.m., excluding public holidays. In cases justified by the need to ensure the uninterrupted provision of care services, these services may also be provided on public holidays. Specialized care services for individuals with mental disorders include services tailored to the specific needs resulting from the type of illness or disability, provided by individuals with specialized professional training. The types of specialized care services for individuals with mental disorders are specified in § 2 of the Regulation of the Minister of Social Policy on specialized care services of September 22, 2005 (consolidated text: Journal of Laws of 2024, item 816). The contract will be implemented from January 1, 2027 to December 31, 2027. (12 months). The estimated scope of the contract is 4,200 hours for approximately 7 people. A minimum of 1,000 hours will be provided. The number of people provided is an estimate. The number of hours of services provided is also subject to change and cannot be precisely determined due to the nature of the contract, which is characterized by the changing needs of the residents due to their changing health conditions. It is noted that MOPS will not be liable if only a portion of the above-mentioned hours are completed. The contractor will be obligated to complete the contract under the terms and conditions described in the contract template. The ordering party reserves the right to award a contract consisting of repeat services similar to those covered by the basic contract, and consistent with the subject of the basic contract, to the contractor who will complete the basic contract. The ordering party anticipates that the value of these services may amount to a maximum of 10% of the value of the basic contract. This is the ordering partys right, not its obligation. The contract will be awarded if the following condition is met: there is a reasonable expectation that the amount allocated for the contract will be exhausted before the contract completion date. Services will be provided on an ongoing basis, in accordance with the needs presented by the Center. The Contractor will begin providing services to a specific individual upon receipt of a catalog of specialized care services from the Client, specifying the start date of the services, the scope, and the frequency of activities performed as part of the services. Services are to be provided in accordance with the catalog of services. In particularly justified cases, such as a sudden deterioration in health or when the provision of services is necessary to provide urgent care, e.g., after discharge from hospital,The Contractor may commence the provision of services based on a telephone or oral request submitted by the Ordering Party. A written service catalog will be provided immediately thereafter. Service hours do not include the time it takes the person providing the services to reach the location of the service and the time necessary to travel between beneficiaries. Individual care activities may be performed interchangeably, meaning not all of them need to be performed during each visit, but their monthly amount must be completed in accordance with the care services catalog. In exceptional circumstances, at the request of the Ordering Party, services may be performed by two people at the same time. The catalog of specialized care services constitutes Appendix 1 to the agreement. The Contractor undertakes to: a) commence activities related to the provision of services within the time specified in the service catalog, and in the event of an emergency, immediately upon receipt of information about the need for services, but no later than 12 hours from the notification received from the Ordering Party; b) provide services 7 days a week from 6:00 a.m. to 9:00 p.m., excluding public holidays and, in cases justified by the need to uninterruptedly provide care services also on public holidays; c) familiarise employees providing services with service catalogues; d) ensure that the person for whom the services are provided confirms the activities performed on the work card; e) ensure that services are organised in compliance with occupational health and safety regulations; f) ensure that service providers are equipped with appropriate protective clothing adapted to the scope of services provided and the current epidemiological situation (gloves, aprons, masks, disinfectant, etc.); g) immediately inform the Ordering Party of events that may affect the scope of required care, e.g. changes in home or family circumstances, changes in health status, including the contraction of an infectious disease by the person under care or their family members, as well as other reasons preventing the provision of services by the Contractor; h) provide residents with the necessary assistance in emergency situations, in particular: serious injury, serious health condition, food poisoning or infectious disease, theft to the detriment of the resident, destruction of the apartment as a result of vandalism, fire, etc.; i) apply the provisions of the Act on ensuring accessibility for people with special needs of 19 July 2019 (consolidated text: Journal of Laws of 2024, item 1411). A full, detailed description of the order is included in Chapter 4 of the SWZ.Hours of service provision do not include the time it takes the person providing the services to reach the location of the service or the time necessary to travel between beneficiaries. Individual care activities may be performed interchangeably, i.e., not all of them need to be performed during every visit, however, their monthly amount must be completed in accordance with the care services catalog. In exceptional circumstances, at the request of the ordering party, services may be performed by two people at the same time. The catalog of specialized care services constitutes Appendix 1 to the agreement. The contractor agrees to: a) undertake activities related to the provision of services within the time specified in the service catalog, and in the event of an emergency, immediately after receiving information about the need for services, no later than 12 hours from the time of notification received from the ordering party; b) provide services 7 days a week from 6:00 a.m. to 9:00 p.m., excluding public holidays and, in cases justified by the need to continuously provide care services, also on public holidays; c) familiarize employees providing services with the service catalogs; d) ensure that the person for whom the services are provided confirms the activities performed on the work card; e) ensure that services are organised in compliance with occupational health and safety regulations; f) ensure that service providers are equipped with appropriate protective clothing adapted to the scope of services provided and the current epidemiological situation (gloves, aprons, masks, disinfectant, etc.); g) immediately inform the Ordering Party of events that may affect the scope of required care, e.g. changes in home or family circumstances, changes in health status, including the contraction of an infectious disease by the person under care or their family members, as well as other reasons preventing the provision of services by the Contractor; h) provide persons under care with the necessary assistance in emergency situations, in particular such as: serious injury, serious health condition, food poisoning or infectious disease, theft to the detriment of the person under care, destruction of the apartment as a result of vandalism, fire, etc.; i) apply the provisions of the Act on ensuring accessibility for people with special needs of 19 July 2019 (consolidated text: Journal of Laws of 2024, item 1411). A full, detailed description of the procurement is included in Chapter 4 of the Technical Specifications.Hours of service provision do not include the time it takes the person providing the services to reach the location of the service or the time necessary to travel between beneficiaries. Individual care activities may be performed interchangeably, i.e., not all of them need to be performed during every visit, however, their monthly amount must be completed in accordance with the care services catalog. In exceptional circumstances, at the request of the ordering party, services may be performed by two people at the same time. The catalog of specialized care services constitutes Appendix 1 to the agreement. The contractor agrees to: a) undertake activities related to the provision of services within the time specified in the service catalog, and in the event of an emergency, immediately after receiving information about the need for services, no later than 12 hours from the time of notification received from the ordering party; b) provide services 7 days a week from 6:00 a.m. to 9:00 p.m., excluding public holidays and, in cases justified by the need to continuously provide care services, also on public holidays; c) familiarize employees providing services with the service catalogs; d) ensure that the person for whom the services are provided confirms the activities performed on the work card; e) ensure that services are organised in compliance with occupational health and safety regulations; f) ensure that service providers are equipped with appropriate protective clothing adapted to the scope of services provided and the current epidemiological situation (gloves, aprons, masks, disinfectant, etc.); g) immediately inform the Ordering Party of events that may affect the scope of required care, e.g. changes in home or family circumstances, changes in health status, including the contraction of an infectious disease by the person under care or their family members, as well as other reasons preventing the provision of services by the Contractor; h) provide persons under care with the necessary assistance in emergency situations, in particular such as: serious injury, serious health condition, food poisoning or infectious disease, theft to the detriment of the person under care, destruction of the apartment as a result of vandalism, fire, etc.; i) apply the provisions of the Act on ensuring accessibility for people with special needs of 19 July 2019 (consolidated text: Journal of Laws of 2024, item 1411). A full, detailed description of the procurement is included in Chapter 4 of the Technical Specifications.a) undertake activities related to the provision of services within the time specified in the service catalogue and, in the event of an emergency, immediately after receiving information about the need to provide services, no later than within 12 hours of the notification received from the Ordering Party; b) provide services 7 days a week from 6:00 a.m. to 9:00 p.m., excluding public holidays and, in cases justified by the need to uninterruptedly provide care services also on public holidays; c) familiarise employees providing services with the service catalogues; d) ensure that the person for whom the services are provided confirms the activities performed on the work card; e) ensure the organisation of services takes into account occupational health and safety regulations; f) guarantee that persons providing services are equipped with appropriate protective clothing adapted to the scope of services provided and the current epidemiological situation (gloves, aprons, masks, disinfectant, etc.); g) immediately inform the Ordering Party of events that may change the scope of required care, e.g. changes in home or family circumstances, changes in health status, including the contraction of an infectious disease by the ward or their family members, as well as other reasons preventing the provision of services by the Contractor; h) provide wards with the necessary assistance in emergency situations, in particular such as: serious injury, serious health condition, food poisoning or infectious disease, theft to the detriment of the ward, destruction of the apartment as a result of vandalism, fire, etc.; i) apply the provisions of the Act on Ensuring Accessibility for Persons with Special Needs of 19 July 2019 (consolidated text: Journal of Laws of 2024, item 1411). A full, detailed description of the order is included in Chapter 4 of the SWZ.a) undertake activities related to the provision of services within the time specified in the service catalogue and, in the event of an emergency, immediately after receiving information about the need to provide services, no later than within 12 hours of the notification received from the Ordering Party; b) provide services 7 days a week from 6:00 a.m. to 9:00 p.m., excluding public holidays and, in cases justified by the need to uninterruptedly provide care services also on public holidays; c) familiarise employees providing services with the service catalogues; d) ensure that the person for whom the services are provided confirms the activities performed on the work card; e) ensure the organisation of services takes into account occupational health and safety regulations; f) guarantee that persons providing services are equipped with appropriate protective clothing adapted to the scope of services provided and the current epidemiological situation (gloves, aprons, masks, disinfectant, etc.); g) immediately inform the Ordering Party of events that may change the scope of required care, e.g. changes in home or family circumstances, changes in health status, including the contraction of an infectious disease by the ward or their family members, as well as other reasons preventing the provision of services by the Contractor; h) provide wards with the necessary assistance in emergency situations, in particular such as: serious injury, serious health condition, food poisoning or infectious disease, theft to the detriment of the ward, destruction of the apartment as a result of vandalism, fire, etc.; i) apply the provisions of the Act on Ensuring Accessibility for Persons with Special Needs of 19 July 2019 (consolidated text: Journal of Laws of 2024, item 1411). A full, detailed description of the order is included in Chapter 4 of the SWZ.including the illness of the ward or members of his/her family with an infectious disease, as well as other reasons preventing the provision of services by the Contractor; h) provide wards with the necessary assistance in emergency situations, in particular such as: serious injury, serious health condition, food poisoning or infectious disease, theft to the detriment of the ward, destruction of the apartment as a result of vandalism, fire, etc.; i) apply the provisions of the Act on ensuring accessibility for persons with special needs of 19 July 2019 (consolidated text: Journal of Laws of 2024, item 1411). A full, detailed description of the order is included in Chapter 4 of the SWZ.including the illness of the ward or members of his/her family with an infectious disease, as well as other reasons preventing the provision of services by the Contractor; h) provide wards with the necessary assistance in emergency situations, in particular such as: serious injury, serious health condition, food poisoning or infectious disease, theft to the detriment of the ward, destruction of the apartment as a result of vandalism, fire, etc.; i) apply the provisions of the Act on ensuring accessibility for persons with special needs of 19 July 2019 (consolidated text: Journal of Laws of 2024, item 1411). A full, detailed description of the order is included in Chapter 4 of the SWZ. with tender notice no. 708314-2026 published on 14 Oct 2026. The tender is due to expire on 30 Oct 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Psychiatric hospital services, Home for the psychologically disturbed services, Residential nursing care services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15505285.