Purchase and implementation of an Integrated ERP IT System at OPEC SP. z o. o. together with the provision of Maintenance Service - 4161458

The District Thermal Energy Company Sp. z o. o. in Poland from Europe region had released this tender for 1. The subject of the Order is the purchase and implementation of an Integrated IT System ERP class at OPEC SP. z o. o. together with the provision of Maintenance Service and includes the following implementation areas: 1) Finance and Accounting and fixed assets - responsible module for financial flows in the company, proper recording of economic events, settlement taxes, liabilities and assets and management of fixed assets; taking into account applicable legal requirements and legal changes for which vacatio legis is pending. 2)Shopping, supply chain, warehouse management - a module focused on process management purchasing in the scope of: internal definition of purchasing needs, order processing dedicated to external entities and handling the warehouse area. 3)Controlling - a module enabling in-depth financial analyzes based on integrated tools. 4) Payroll - module responsible for documents needed for payment of remuneration with the possibility of handling PPE and PPK. 5) HR with an external application for employees - module responsible for keeping employee records together with the employee portal (a tool that allows employees to access information related to work in company. Provides secure access from any place and device - computer, smartphone, tablet). 6) Billing - a module responsible for settling the readings of measuring devices imported from the remote reading system or entered by the user having ability to forecast and calculate average consumption in the event of system failures measurement and billing, enabling control of the correctness of readings and having meter file containing technical information about metering along with history meter replacement. 7) Sales - module responsible for issuing sales invoices in connection with the billing module. 8) EBOK with an external application for your needs customer service - integrated customer, contract and case management module with an electronic document circulation system and the EBOK portal containing information about customers' obligations, enabling payments, having a repository individual documents for each user, presenting service parameters from other systems. 9) Reporting - module responsible for building individual reports by system users without the need to have specialist (programming) knowledge, the module will have the functionality of granting individual permissions in relation to the report. 10) Office - a module with reception and issuance processes letters and a delivery and receipt book, a postal book, and an electronic circulation system documents with the possibility of later expansion with unrelated processes - the module has a simple tool enabling the construction of processes by the local system administrator. The office's tasks include maintaining the archive. 11) System administration panel - extensive access rights management system, registration of every step system (full work log). 2. The detailed description of the Subject of the Agreement is: 1) Description of the Subject Orders, hereinafter referred to as OPZ - Annex No. 1 to SWZ; 2)ERP functional requirements – Appendix No. 2 to the SWZ – the attachment specifies the required functionalities of the System individual Modules; 3) Employer's infrastructure - Annex No. 3 to the SWZ. 3. Subject The Agreement covers all services necessary to launch and operate the System declared functionality, in particular: 1) Preparation of Pre-Implementation Analysis, including a detailed description of the System's implementation of the functions specified in the Annex No. 2 to SWZ - ERP functional requirements and meeting the requirements specified in the annex No. 1 to SWZ – OPZ. 2)Supply of all Software licenses necessary to ensure proper functioning of the integrated management IT system, including in particular operating systems, application and database software and utility, as well as installation and configuration of this Software, in a sufficient amount the needs of the Ordering Party. 3) Installation of the supplied Software on your computer the Ordering Party's hardware infrastructure. 4) Modification of the Software to suit it to the specific needs of the Ordering Party (if necessary). 5)Execution all necessary installation activities (on the server and stations endpoints), implementation, configuration, extension, launch and integration of all elements of the functional areas of the System. 6) Conducting Acceptance Tests. 7)Development of a Migration plan, preparation and implementation of Data Migration from now on IT systems used by the Ordering Party for the System, including: at least performing a Trial Migration and Final Migration. 8)Providing the required Documentation. 9)Planning, preparing, organizing and conducting training for Administrators and Key Users in the scope of servicing individual areas System. 10) Providing three-month Post-Implementation Assistance during the stabilization period System (for each module). 11)Providing Maintenance Service on time specified in point 4.2.2 SWZ. 4.According to the provisions in Chap. II point 7 subpoint 1 OPZ System offered by the Contractor should meet the following requirements: as at the date of submission The system should have offers functioning together as part of an integrated system at least the following modules (implementation areas): Finance and Accounting and funds durable (in accordance with point 3.2.1 of the SWZ); Sale (in accordance with point 3.2 point 7 of the SWZ); Billing (in accordance with point 3.2.6 of the SWZ), which will be adapted to the requirements at the Implementation Stage Ordering Party. 5. The remaining description of the subject of the contract is in points 3.6-3.18 of the SWZ. with tender notice no. 742482-2023 published on 07 Dec 2023. The tender expired on 10 Jan 2024. This tender is sourced from TED Europa and is eligible for suppliers interested in Enterprise resource planning software development services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 4161458.