Omnichannel Call Center has Mobile Applications for Users
Tender Summary
The ELECTRICITY DISTRIBUTION ROMANIA SA in Romania from Europe region has released this tender for Conclusion of a product contract for the acquisition of "Omnichannel Call Center and Mobile Application for Users", in accordance with the specifications in the CS, in compliance with all the parameters contained in the technical sheets/annexes attached thereto. The number of days until which potential bidders may request clarifications regarding the award documentation, before the deadline for submission of the bid is 20. The contracting entity will respond clearly and completely to all requests for clarifications/additional information on the 11th day before the deadline for submission of bids. The contracting entity will respond only to requests for clarifications addressed by economic operators by the deadline established above. with tender notice no. 678470-2026 published on 07 Oct 2026. The tender is due to expire on 05 Nov 2026. This tender is sourced from TED Europa and is eligible for suppliers interested in Customer Relation Management software package. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15301140.
Tender Details
Tender NoticeTI Ref: 15301140
Tender Notice No
678470-2026
Tender Organisation
ELECTRICITY DISTRIBUTION ROMANIA SA
Tender Sector
Tender Service
Worldwide
Tender Region
Tender Project Location
Tender CPV
48445000 : Customer Relation Management software package
Tender Source
TED Europa
Estimated Budget
3,000,000
Tender Document Type
Competition
Tender Deadline
05 Nov 2026 26 days left
Tender Description
Conclusion of a product contract for the acquisition of "Omnichannel Call Center and Mobile Application for Users", in accordance with the specifications in the CS, in compliance with all the parameters contained in the technical sheets/annexes attached thereto. The number of days until which potential bidders may request clarifications regarding the award documentation, before the deadline for submission of the bid is 20. The contracting entity will respond clearly and completely to all requests for clarifications/additional information on the 11th day before the deadline for submission of bids. The contracting entity will respond only to requests for clarifications addressed by economic operators by the deadline established above.
Tender Bidding Type
Tender Document
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Frequently Asked Questions About This Tender
Who has issued this tender, and what is it for?
The tender has been issued by ELECTRICITY DISTRIBUTION ROMANIA SA in Romania. Such a type of tender falls under Customer Relation Management software package, within the Oil and Gas sector, and is listed on Tender Impulse under notice number 678470-2026.
What are the key dates for this tender?
The notice was published on 07 Oct 2026 and submissions close on 05 Nov 2026. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.
Which CPV codes apply to this tender?
It is classified under CPV codes 48445000, which correspond to Customer Relation Management software package. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.
Can I submit my bid for this tender to Tender Impulse?
No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to ELECTRICITY DISTRIBUTION ROMANIA SA, using the method described in the original tender document, before 05 Nov 2026. Tender Impulse provides complete assistance in submitting all bids posted on its website.
How do I get the bid documents and participation details?
Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to ELECTRICITY DISTRIBUTION ROMANIA SA. Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.
How can I find more tenders like this in Romania?
There are currently 3248 live tenders of 51916 total tenders from Romania on Tender Impulse. You can browse them on our Romania tenders page, or save a search combining Romania with CPV codes 48445000 - we will then email you every new match on the day it is published.
How to prepare for this bid?
Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.
Is this tender beneficial for me?
The procurement is applicable to companies in the Customer Relation Management software package and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.
What is the procurement trend for Omnichannel Call Center has Mobile Applications for Users?
The public procurement trends for Omnichannel Call Center has Mobile Applications for Users can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.
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