Provision of IT Services : development of case management software and supplying of accompanying hardware

The COUNCIL OF EUROPE in Serbia from Europe region had released this tender for Tenders are invited for Provision of IT services : development of case management software and supplying of accompanying hardware (Preventing money laundering and terrorism financing in Serbia) Object of the procurement procedure ► DEVELOPMENT OF THE CASE MANAGEMENT SOFTWARE AND SUPPLYING OF ACCOMPANYING HARDWARE Project ► PREVENTING MONEY LAUNDERING AND TERRORISM FINANCING IN SERBIA Organisation and buying entity ► Council of Europe DG I Rule of Law and Human Rights Department Action against Crime Economic Crime and Cooperation Division Type of contract ► One-off contract Duration ► Until complete execution of the obligations of the parties (See Article 2 of the Contract Lot 1: • The legal person/consortium (including all legal persons in a consortium) must be registered in a member state of the Council of Europe. • Have at least 2 years of experience in designing and implementing information systems in public administration or judiciary. • Have at least 3 references for successful implementation of relevant projects in previous 5 years. • The supplier must have procedures and rules to guarantee the quality of project management and the handling of confidential information that it will possess during the implementation of the project. To meet this requirement, the supplier must be certified for the ISO 9001 and 27001 quality management system. • Have at least 5 full-time experts or experts, with the following expertise: o At least one employee with an expert level of knowledge to install and configure the platform on which the offered software solution would work. Official certification, e.g. MCSE/MCSA, Red Hat RHCSA/RCSE, etc. will have priority in the evaluation. o At least one architect/expert for the data warehouses. o At least 3 full-time senior developers. o At least one senior database administrator for the offered solution (Microsoft, Oracle, IBM, etc.). o At least one project management professional with a PMP, Prince or similar certification. o At least one software testing (QA) expert. Lot 2 • At least three years of experience in the provision of similar services. • Proper fulfilment of minimum three similar orders on delivering, installing, configuring IT systems during the last three years. • Minimum annual average turnover of EUR 80,000 (or equivalent in other currency) during the last three years (2020, 2021, 2022). • License on the original equipment manufacturing and proposed solutions, or an authorisation that the tenderer is a dealer/partner/reseller of the proposed solution in Serbia, including the authority to sell, upgrade, supply, service and maintain the proposed solution. with tender notice no. 2023/AO/51 published on 26 May 2023. The tender expired on 15 Jun 2023. This tender is sourced from Official Website and is eligible for suppliers interested in Information technology services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 3165619.