RFQ-IT security operations assessment - 6364122
The SSA - Social Support Authority in UAE from Middle East region had released this tender for The Abu Dhabi Social Support Authority is initiating an IT Service Management (ITSM) program focused on enhancing its IT security Operations capabilities for tackling the ever-increasing and evolving information technology complexity and cyber security challenges. The main objective of this project is to assess and recommend customized best practices for managing IT services in the form of a program that allows tracking the maturity level of the controls, managing information risk using a set of performance and risk metrics at different domains of the security program, and achieving cost optimization. The consultancy service provider should take the Abu Dhabi Social Support Authority from an identified current state of IT security Governance maturity to a desired state of operational excellence necessary to protecting resources and data and achieving compliance with the ISO/IEC 20000-1 international standard and best practices. The IT Service Management program should address the core aspects of IT Service Management in terms of people, processes, and technology to enable the preservation of the IT best practices. The consultancy service provider should develop the Abu Dhabi Social Support Authority’s ITSM program to world-class levels while meeting both business and information security requirements, particularly in terms of Confidentiality, Integrity and Availability. The Abu Dhabi Social Support Authority believes that technology cannot solve management problems, though good management practices can overcome many technical problems, therefore the Information Security Program should help the Abu Dhabi Social Support Authority: • To adopt business-driven, risk-based approach to IT Service Management, which enables strong and sustainable IT security operations and best practices. • Improve the maturity of our controls to enable protection against evolving threats. • Comply with international standard and best practices related to IT Service Management such as ISO 20000-1. with tender notice no. 6560803-adgpg_gov published on 13 Nov 2024. The tender expired on 14 Nov 2024. This tender is sourced from Abu Dhabi Procurement Gate and is eligible for suppliers interested in Technical support services. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 6364122.
*The deadline for this tender has passed.
Tender Notice No:
6560803-adgpg_gov
Tender Organisation:
SSA - Social Support Authority
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
71356300 : Technical support services
Tender Source:
Abu Dhabi Procurement Gate
Tender Document Type:
Tender Notice
Tender Description:
The Abu Dhabi Social Support Authority is initiating an IT Service Management (ITSM) program focused on enhancing its IT security Operations capabilities for tackling the ever-increasing and evolving information technology complexity and cyber security challenges. The main objective of this project is to assess and recommend customized best practices for managing IT services in the form of a program that allows tracking the maturity level of the controls, managing information risk using a set of performance and risk metrics at different domains of the security program, and achieving cost optimization. The consultancy service provider should take the Abu Dhabi Social Support Authority from an identified current state of IT security Governance maturity to a desired state of operational excellence necessary to protecting resources and data and achieving compliance with the ISO/IEC 20000-1 international standard and best practices. The IT Service Management program should address the core aspects of IT Service Management in terms of people, processes, and technology to enable the preservation of the IT best practices. The consultancy service provider should develop the Abu Dhabi Social Support Authority’s ITSM program to world-class levels while meeting both business and information security requirements, particularly in terms of Confidentiality, Integrity and Availability. The Abu Dhabi Social Support Authority believes that technology cannot solve management problems, though good management practices can overcome many technical problems, therefore the Information Security Program should help the Abu Dhabi Social Support Authority: • To adopt business-driven, risk-based approach to IT Service Management, which enables strong and sustainable IT security operations and best practices. • Improve the maturity of our controls to enable protection against evolving threats. • Comply with international standard and best practices related to IT Service Management such as ISO 20000-1.
Tender Bidding Type:
Tender Document:
- 1 week to go
- 15 Days to go
- More than 15 days to go
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