CBC-1807-T-TH EDT Contact Centre
The submission deadline for this tender has passed.
Tender Summary
The Central Bedfordshire Council in United Kingdom from Europe region had released this tender for Service contract Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team EDT Contact Centre EDT provides an emergency social work service out of hours the service is hosted by Central Bedfordshire Council CBC and provides a service to Bedford Borough Council BBC and Luton Borough Council LBC under Service Level Agreements EDT respond to all emergency social care situations that arise out of hours and which cannot be left until the next working day EDT will act to ensure the immediate protection and safeguarding of children young people and adults who are at risk of harm All work is undertaken within the relevant legislative framework EDT operates 365 days service a year over 7 days a week with operating hours totalling to around 129 hours per week on average The service operating hours are o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays with tender notice no. IT-33-4597-CBC-1807-T-TH published on 20 Jun 2025. The tender expired on 04 Jul 2025. This tender is sourced from Contracts Finder and is eligible for suppliers interested in Call centre. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 8377815.
Tender Details
Tender NoticeTI Ref: 8377815
Tender Notice No
IT-33-4597-CBC-1807-T-TH
Tender Organisation
Central Bedfordshire Council
Tender Sector
Tender Service
Worldwide
Tender Region
Tender Project Location
Tender CPV
79512000 : Call centre
Tender Source
Contracts Finder
Tender Document Type
Tender Notice
Tender Deadline
04 Jul 2025 Deadline passed
Tender Description
Service contract Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team EDT Contact Centre EDT provides an emergency social work service out of hours the service is hosted by Central Bedfordshire Council CBC and provides a service to Bedford Borough Council BBC and Luton Borough Council LBC under Service Level Agreements EDT respond to all emergency social care situations that arise out of hours and which cannot be left until the next working day EDT will act to ensure the immediate protection and safeguarding of children young people and adults who are at risk of harm All work is undertaken within the relevant legislative framework EDT operates 365 days service a year over 7 days a week with operating hours totalling to around 129 hours per week on average The service operating hours are o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays
Tender Bidding Type
Tender Document
Frequently Asked Questions About This Tender
Who has issued this tender, and what is it for?
The tender has been issued by Central Bedfordshire Council in United Kingdom. Such a type of tender falls under Call centre, within the IT-Software sector, and is listed on Tender Impulse under notice number IT-33-4597-CBC-1807-T-TH.
What are the key dates for this tender?
The notice was published on 20 Jun 2025 and submissions close on 04 Jul 2025. Late bids are rarely accepted in public procurement, so aim to have your documents ready several days before the closing date.
Which CPV codes apply to this tender?
It is classified under CPV codes 79512000, which correspond to Call centre. If your company supplies these products or services, these are the codes to save in your alert profile so no matching tender passes you by.
Can I submit my bid for this tender to Tender Impulse?
No - and this matters. Tender Impulse is a tender aggregation and alert service: we collect procurement notices from official sources around the world and list them in one place. We do not receive, forward or evaluate bids. Your bid for this tender must be submitted directly to Central Bedfordshire Council, using the method described in the original tender document, before 04 Jul 2025. Tender Impulse provides complete assistance in submitting all bids posted on its website.
How do I get the bid documents and participation details?
Request a live demo on Tender Impulse and our tender experts will walk you through this listing, share the available documents, and explain how to submit your bid to Central Bedfordshire Council. Subscribers also receive help with registration requirements and, where needed, translation of non-English notices - but the submission itself always goes from you to the buyer.
How can I find more tenders like this in United Kingdom?
There are currently 3583 live tenders of 138476 total tenders from United Kingdom on Tender Impulse. You can browse them on our United Kingdom tenders page, or save a search combining United Kingdom with CPV codes 79512000 - we will then email you every new match on the day it is published.
How to prepare for this bid?
Suppliers must verify technical specifications, the delivery schedules and any other intrinsic details as provided in the complete bid documents before deciding to submit their bids. All necessary certifications and supplier registrations must be undertaken before participation.
Is this tender beneficial for me?
The procurement is applicable to companies in the Call centre and related industries. If you belong to this industry, you can review the technical documents before assessing your relevance to your company.
What is the procurement trend for CBC-1807-T-TH EDT Contact Centre?
The public procurement trends for CBC-1807-T-TH EDT Contact Centre can be assessed by viewing historical data and buying patterns for this product. Subscribed members can view and even download reports of tenders released in the past for their market research. This shall allow them to carefully prepare a compelling bid.
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