This tender is from the country of United Kingdom in Europe region. The tender was published by Central Bedfordshire Council on 20 Jun 2025 for Service contract Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team EDT Contact Centre EDT provides an emergency social work service out of hours the service is hosted by Central Bedfordshire Council CBC and provides a service to Bedford Borough Council BBC and Luton Borough Council LBC under Service Level Agreements EDT respond to all emergency social care situations that arise out of hours and which cannot be left until the next working day EDT will act to ensure the immediate protection and safeguarding of children young people and adults who are at risk of harm All work is undertaken within the relevant legislative framework EDT operates 365 days service a year over 7 days a week with operating hours totalling to around 129 hours per week on average The service operating hours are o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays. The last date to submit your bid for this tender was 04 Jul 2025. This tender is for the companies specializing in Call centre and similar sectors.
*The deadline for this tender has passed.
Tender Organisation:
Central Bedfordshire Council
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
79512000 : Call centre
Tender Document Type:
Tender Notice
Tender Description:
Service contract Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team EDT Contact Centre EDT provides an emergency social work service out of hours the service is hosted by Central Bedfordshire Council CBC and provides a service to Bedford Borough Council BBC and Luton Borough Council LBC under Service Level Agreements EDT respond to all emergency social care situations that arise out of hours and which cannot be left until the next working day EDT will act to ensure the immediate protection and safeguarding of children young people and adults who are at risk of harm All work is undertaken within the relevant legislative framework EDT operates 365 days service a year over 7 days a week with operating hours totalling to around 129 hours per week on average The service operating hours are o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays
Tender Bidding Type:
Tender Notice No:
Tender Document:
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