This tender is from the country of Yemen in Middle East region. The tender was published by CATHOLIC RELIEF SERVICES (CRS) on 01 Sep 2023 for Tenders are invited for Supply Internet Service to CRS Office in Aden. Deadline Submission date : 6 September 2023 – 12 :00 PM Interested vendors may attend the optional site visit that will be held in work site located at Embassy Area, Khourmaksar, Aden on Monday the 4th September 2023 at 10:00 AM. For more information about site visit location please contact mobile # 780 660 835 during working hours only which is from 8:00 AM till 4:00 PM , Sunday to Thursday 1. The bandwidth is 1.8 TB Mbps shared Fiber Optic internet connection. 2. 1 Static/Public IP is required. 3. ISP must complete the Scope of Work to install, activate, and implement the equipment needed within the CRS Aden Office. 4. ISP must ensure the connectivity service is available 99.99% of the time. 5. 24/7 support and maintenance services must be offered post-installation. 6. ISP must have a 24/7 NOC (Network Operations Center) for resolving any internet link issues. 7. ISP shall provide technical assistance, maintenance, and support (24/7). And shall provide a minimum of two updated contact numbers for 24-hour support. 8. ISP should provide the NOC contact details post-installation. 9. ISP shall provide technical support by email and phone. 10. ISP shall notify CRS of unplanned disruptions and outages within at least 15 minutes. 11. ISP must have an automatic backup line in case interruptions happen in the service or if one of the ports stops working. 12. ISP must provide details about the internet backup lines. 13. In case of any internet cutoff in the physical transmission of the network system, the ISP shall send a specialist team to the site to fix the cutoff within 24 hours. 14. ISP must offer an online PRTG tool for monitoring the Internet Service for the CRS office. 15. ISP capacity is guaranteed by the provider, and the inability to maintain this capacity causing a cutoff leading to failure would incur penalties.. The last date to submit your bid for this tender was 06 Sep 2023. This tender is for the companies specializing in Internet services and similar sectors.
*The deadline for this tender has passed.
Tender Organisation:
CATHOLIC RELIEF SERVICES (CRS)
Tender Sector:
Tender Service:
Worldwide
Tender Region:
Tender Country:
Tender CPV:
72400000 : Internet services
Tender Document Type:
Tender Notice
Tender Description:
Tenders are invited for Supply Internet Service to CRS Office in Aden. Deadline Submission date : 6 September 2023 – 12 :00 PM Interested vendors may attend the optional site visit that will be held in work site located at Embassy Area, Khourmaksar, Aden on Monday the 4th September 2023 at 10:00 AM. For more information about site visit location please contact mobile # 780 660 835 during working hours only which is from 8:00 AM till 4:00 PM , Sunday to Thursday 1. The bandwidth is 1.8 TB Mbps shared Fiber Optic internet connection. 2. 1 Static/Public IP is required. 3. ISP must complete the Scope of Work to install, activate, and implement the equipment needed within the CRS Aden Office. 4. ISP must ensure the connectivity service is available 99.99% of the time. 5. 24/7 support and maintenance services must be offered post-installation. 6. ISP must have a 24/7 NOC (Network Operations Center) for resolving any internet link issues. 7. ISP shall provide technical assistance, maintenance, and support (24/7). And shall provide a minimum of two updated contact numbers for 24-hour support. 8. ISP should provide the NOC contact details post-installation. 9. ISP shall provide technical support by email and phone. 10. ISP shall notify CRS of unplanned disruptions and outages within at least 15 minutes. 11. ISP must have an automatic backup line in case interruptions happen in the service or if one of the ports stops working. 12. ISP must provide details about the internet backup lines. 13. In case of any internet cutoff in the physical transmission of the network system, the ISP shall send a specialist team to the site to fix the cutoff within 24 hours. 14. ISP must offer an online PRTG tool for monitoring the Internet Service for the CRS office. 15. ISP capacity is guaranteed by the provider, and the inability to maintain this capacity causing a cutoff leading to failure would incur penalties.
Tender Bidding Type:
Tender Notice No:
Tender Document:
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