Externalized IT operational services

The Monthey Energies SA in Switzerland from Europe region has released this tender for Monthey Energies wishes to engage a specialized provider for the implementation and operation of its target IT environment. These services must be transferred to a dedicated environment for Monthey Energies, with an exit from the current VDI infrastructure. The tender includes the following services: preparation and execution of the migration; hosting in Switzerland and technical operation of the applications Care Office, Infra Data, and UNIMOD, their databases, and the necessary components for their operation; provision of licenses, creation, security, migration, and administration of a dedicated Microsoft 365 tenant, with Microsoft hosting the Microsoft 365 services in accordance with the technical specifications; managed IT services, including user support, identity and access management, workstations, mobile terminals, network, and security, as well as coordination with third-party providers; provision and management of hardware and accessories; data backup and restoration of covered data and environments, including Microsoft 365 data, as well as continuity and recovery mechanisms; documentation, knowledge transfer, and reversibility of services. Hosting and operational execution of solutions maintained by third parties identified in the technical specifications are excluded from the tender. The winner will, however, ensure the technical access conditions to these environments and incident coordination within their scope. Monthey Energies will retain system information governance, priority definition, validation of structural decisions, and business process management. The winner will be responsible for operational activities within the tender scope and propose an organization to ensure service quality, security, and continuity. with tender notice no. 45850-simap_ch published on 16 Oct 2026. The tender is due to expire on 13 Nov 2026. This tender is sourced from SIMAP and is eligible for suppliers interested in Biometric sensors, IT services: consulting, software development, Internet and support, Authentication and related services, Information technology services, Administrative services for business operations. Interested bidders can obtain further information including complete bid documents or ways to participate by registering on Tender Impulse and referencing via Tender Impulse ID 15595989.